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Record W4396665037 · doi:10.1177/10591478241255066

Decentralized Online Order Fulfillment in Omni-Channel Retailers

2024· article· en· W4396665037 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueProduction and Operations Management · 2024
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Retail Behavior Studies
Canadian institutionsUniversity of Toronto
Fundersnot available
KeywordsComputer scienceOrder (exchange)Channel (broadcasting)Markov decision processRationingOperations researchInterpretabilityProcess (computing)BusinessMarkov processEconomicsTelecommunicationsMathematicsArtificial intelligence

Abstract

fetched live from OpenAlex

We consider an order fulfillment problem of an omni-channel retailer that ships online orders from its distribution center (DC) and brick-and-mortar stores. Stores use their local information, not observed by the retailer, that can lead them to accept or reject fulfillment requests of items in an online order. We investigate the problem of sequencing requests to stores and inventory rationing decisions at the DC to minimize expected costs under uncertain store acceptance behavior and when items are indistinguishable in terms of shipping. First, under the scenario that stores are used only when the DC has insufficient inventory, we propose a Markov Decision Process formulation and analyze the performance of myopic policies that are preferable because of their interpretability. We show that the performance rate of a myopic approach that orders stores by cost only depends on the number of items in an order, which is small in practice. We also determine conditions for the range of acceptance probabilities for the myopic policy to be optimal for small-sized orders. Using optimality conditions for a special case of the problem, we develop an adaptive variant of the myopic policy, and propose a new degree-based strategy that balances shipping costs and acceptance probabilities. Numerical testing suggests that the best-performing sequencing policy is within 1% of optimality on average. Moreover, using two years of data from a large omni-channel retailer in North America, we observe that adaptive policies, albeit more complex, are beneficial in reducing costs and split deliveries if acceptance rates can be estimated accurately. Second, we determine when the retailer should ship from stores or ration the inventory at the DC. We show that for single-item orders, the optimal policy has a threshold structure, where, remarkably, the highest priority region is also subject to rationing. We then consider the novel multi-unit-single-item rationing problem, and leverage the structure of the single-unit model to develop a heuristic. We numerically establish the efficacy of rationing models and our heuristic.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.814
Threshold uncertainty score0.623

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.028
GPT teacher head0.264
Teacher spread0.237 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it