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Record W4399985058 · doi:10.5465/amp.2023.0460

Forgiving Stakeholders

2024· article· en· W4399985058 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueAcademy of Management Perspectives · 2024
Typearticle
Languageen
FieldPsychology
TopicForgiveness and Related Behaviors
Canadian institutionsYork University
Fundersnot available
KeywordsBusinessPolitical sciencePsychology

Abstract

fetched live from OpenAlex

Understanding firm responses to breaches of trust is critical to managing relationships between firms and stakeholders. Although forgiveness is a vital link in the trust-repair process, there is so far no article that examines forgiveness research to identify factors that should influence the propensity of top managers of a transgressed firm to forgive a transgressing stakeholder. This article fills that void by integrating concepts of trust restoration, forgiveness, stakeholder culture, and transgressor power to develop a model that predicts the level of forgiveness a firm is likely to extend to a stakeholder that has breached the firm’s trust. The visibility and magnitude of a transgression—as well as transgressor intentions, reactions, history, reputation, and power—influence the firm’s response, within the context of its stakeholder culture. Our model can help managers, consultants, and investors anticipate and interpret transgressed firm reactions to a transgressing stakeholder’s breach of trust, with implications for relations with the transgressor, relations with other stakeholders, and future firm performance.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.913
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0020.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.065
GPT teacher head0.358
Teacher spread0.294 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it