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Record W4400581939 · doi:10.1145/3660812

A Weak Supervision-Based Approach to Improve Chatbots for Code Repositories

2024· article· en· W4400581939 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueProceedings of the ACM on software engineering. · 2024
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of CalgaryConcordia University
Fundersnot available
KeywordsComputer scienceCode (set theory)Programming languageWorld Wide WebSoftware engineeringDatabase

Abstract

fetched live from OpenAlex

Software chatbots are growing in popularity and have been increasingly used in software projects due to their benefits in saving time, cost, and effort. At the core of every chatbot is a Natural Language Understanding (NLU) component that enables chatbots to comprehend the users’ queries. Prior work shows that chatbot practitioners face challenges in training the NLUs because the labeled training data is scarce. Consequently, practitioners resort to user queries to enhance chatbot performance. They annotate these queries and use them for NLU training. However, such training is done manually and prohibitively expensive. Therefore, we propose AlphaBot to automate the query annotation process for SE chatbots. Specifically, we leverage weak supervision to label users’ queries posted to a software repository-based chatbot. To evaluate the impact of using AlphaBot on the NLU’s performance, we conducted a case study using a dataset that comprises 749 queries and 52 intents. The results show that using AlphaBot improves the NLU’s performance in terms of F1-score, with improvements ranging from 0.96% to 35%. Furthermore, our results show that applying more labeling functions improves the NLU’s classification of users’ queries. Our work enables practitioners to focus on their chatbots’ core functionalities rather than annotating users’ queries.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.002
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: Methods
Teacher disagreement score0.596
Threshold uncertainty score0.583

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.002
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0030.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.013
GPT teacher head0.243
Teacher spread0.230 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it