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Record W4402722057 · doi:10.1145/3670947.3670980

Investigating the Role of Real-Time Chat Summaries in Supporting Live Streamers

2024· article· en· W4402722057 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueGraphics Interface · 2024
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Games and Media
Canadian institutionsUniversity of Manitoba
Fundersnot available
KeywordsComputer scienceWorld Wide Web

Abstract

fetched live from OpenAlex

Live streaming platforms have become established communication channels where streamers and viewers can communicate through the chatbox. While there are numerous benefits to streamer-viewer interactions, managing messages can become challenging for streamers, especially during high-activity periods. In this paper, we investigate a strategy to supporting streamers that involves providing them with real-time summaries of chat messages. We investigate the feasibility of this approach through a prototype called the Stream Assistant, which provides automated poll summaries, a Word Cloud depiction of chat messages, and an overview of popular Emotes in the chat. We explore the potential utility of this approach in a multi-session study with 10 streamers, where we interviewed participants on their current chat management approaches and perceptions of the Stream Assistant after using it during one of their live streams. Our findings highlight the role of the chat in boosting engagement and audience growth and illustrate how streamers from different domains balance the chat with their activity. Our findings also indicate that many participants were enthusiastic about the Stream Assistant’s lightweight polling, whereas the utility of the other features might depend on the pace of the chat and the intensity of the streamer’s activities.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.340
Threshold uncertainty score0.455

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.001
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.017
GPT teacher head0.304
Teacher spread0.287 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it