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Record W4405113670 · doi:10.1016/j.procs.2024.11.118

SentimentCareBot: Retrieval-Augmented Generation Chatbot for Mental Health Support with Sentiment Analysis

2024· article· en· W4405113670 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.

Bibliographic record

VenueProcedia Computer Science · 2024
Typearticle
Languageen
FieldPsychology
TopicDigital Mental Health Interventions
Canadian institutionsUniversité du Québec à Rimouski
FundersNatural Sciences and Engineering Research Council of Canada
KeywordsComputer scienceChatbotSentiment analysisInformation retrievalNatural language processingArtificial intelligenceData scienceWorld Wide Web

Abstract

fetched live from OpenAlex

The global mental healthcare system faces various challenges in terms of accessibility and the availability of specialist support, such as psychologists and counselors, especially following the COVID-19 pandemic. This study explores a potential solution to this problem by developing a chatbot model, SentimentCareBot, which integrates sentiment analysis with retrieved-augmented generation (RAG) techniques and Large Language Models (LLMs). The study uses a public Mental Health Counseling Conversations Dataset and baseline selection methods such as Naive RAG, Multi-query RAG, and Hypothetical Document Embeddings (HyDE) to improve query translations. The findings from Tukey's Honest Significant Difference (HSD) test reveals a significant improvement in sentiment analysis performance when it is applied to the Multi-query RAG using the MistralAI language model, compared to both Multi-query RAG using the OpenAI language model and HyDE using OpenAI with Sentiment Analysis. These results demonstrate the potential of sentiment analysis to enhance the effectiveness of mental health chatbots.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.877
Threshold uncertainty score0.752

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.002
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.037
GPT teacher head0.386
Teacher spread0.350 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it