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Record W4405601734 · doi:10.1109/icsme58944.2024.00095

Review-Pulse: A Dashboard for Managing User Feedback for Android Applications

2024· article· en· W4405601734 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicMobile and Web Applications
Canadian institutionsUniversity of Saskatchewan
Fundersnot available
KeywordsAndroid (operating system)Computer scienceDashboardAndroid applicationHuman–computer interactionOperating systemWorld Wide WebSoftware engineering

Abstract

fetched live from OpenAlex

Due to the large volume of data and its unstructured nature, managing user feedback via application (app) reviews is a significant challenge for Android developers. This study presents a dashboard to streamline this process using advanced machine learning and analysis techniques. The dashboard employs a fine-tuned Generative Pretrained Transformer (GPT-3.5) model to detect and categorize issues in user reviews automatically. Additional dashboard features include sentiment and toxicity analysis to provide insights into user emotions, potentially negative feedback, and code analysis to identify code smells across different app versions. We conducted a pilot study to evaluate the usability and effectiveness of the dashboard. The results indicate that the dashboard is user-friendly and effective in helping developers manage user feedback and monitor code quality. However, certain limitations were identified, such as dependency on the quality of training data and potential inaccuracies in sentiment and toxicity analysis. This dashboard aims to aid developers in effectively managing app reviews, prioritizing issues, and maintaining high app quality to improve user satisfaction. Tool URL: https://tdresearchgroup.github.io/Review-Pulseldashboard/ Demo Video: https://youtu.be/cT6su8dqh2g

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: Methods
Teacher disagreement score0.708
Threshold uncertainty score0.349

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.020
GPT teacher head0.304
Teacher spread0.284 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations1
Published2024
Admission routes1
Has abstractyes

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