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Record W4406766508 · doi:10.62754/joe.v3i8.6024

Determinants of Patient Satisfaction in Primary Healthcare: A Statistical Exploration

2024· article· en· W4406766508 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueJournal of Ecohumanism · 2024
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsInnovation Cluster (Canada)
Fundersnot available
KeywordsPatient satisfactionPrimary health carePrimary careHealth carePsychologyMedicineNursingFamily medicinePolitical science

Abstract

fetched live from OpenAlex

Background: Patient satisfaction is a critical measure of healthcare quality, reflecting patients’ experiences and the extent to which their needs and expectations are met. While global studies have identified various determinants of satisfaction, research in some regions, particularly in the Gulf, remains limited. This study investigates the determinants of patient satisfaction in primary healthcare settings, focusing on socio-demographic factors and dimensions of care. Methods: This study was conducted among patients receiving services at primary healthcare centers. A systematic sampling approach yielded 398 completed questionnaires. The instrument assessed six dimensions of satisfaction: interpersonal care, technical competence, accessibility, convenience, availability, and overall satisfaction. Data analysis included descriptive statistics, t-tests, ANOVA, and exploratory factor analysis, with internal consistency measured using Cronbach’s alpha. Results: The mean satisfaction score was 35.2 (SD = 6.8). Married patients and those with college degrees reported significantly higher satisfaction. Factor analysis revealed interpersonal care, accessibility, and technical competence as the most influential dimensions. Communication quality and the time spent with healthcare providers were strongly associated with satisfaction. Approximately 64.8% of participants reported high overall satisfaction. Conclusion: Effective communication and patient-centered interactions are key determinants of satisfaction in primary care. Addressing gaps in provider-patient communication and ensuring sufficient consultation time can enhance patient experiences. These findings emphasize the need for ongoing assessment and improvement of healthcare delivery to meet diverse patient expectations

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.655
Threshold uncertainty score0.282

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.040
GPT teacher head0.290
Teacher spread0.251 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it