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Record W4410901013 · doi:10.1145/3742421

Review-based Recommender Systems: A Survey of Approaches, Challenges and Future Perspectives

2025· review· en· W4410901013 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueACM Computing Surveys · 2025
Typereview
Languageen
FieldComputer Science
TopicRecommender Systems and Techniques
Canadian institutionsToronto Metropolitan UniversityYork UniversityRoyal Bank of CanadaVector Institute
Fundersnot available
KeywordsComputer scienceRecommender systemData scienceWorld Wide Web

Abstract

fetched live from OpenAlex

Recommender systems play a pivotal role in helping users navigate a vast selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, such as numerical ratings, textual reviews, and likes/dislikes. Traditional recommendation systems rely on users’ explicit ratings or implicit interactions (e.g., likes, clicks, shares, and saves) to learn user preferences and item characteristics. Beyond numerical ratings, textual reviews provide insights into users’ fine-grained preferences and item features. Analyzing these reviews is crucial for enhancing the performance and explainability of personalized recommendation results. In this article, we provide a comprehensive overview of the development in review-based recommender systems over recent years, highlighting the importance of reviews in recommender systems, as well as the challenges associated with extracting features from reviews and integrating them into ratings. Specifically, we introduce a classification scheme in terms of both the integration of reviews into recommendation systems and the technical methodology. Additionally, we summarize the state-of-the-art methods, analyzing their unique features, effectiveness, and limitations. The study also presents the various evaluation metrics, comparative analysis, datasets, and real-world applications of review-based recommendation systems. Finally, we propose potential directions for future research, including multi-modal data integration, multi-criteria rating information, and ethical considerations.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.016
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Review · Consensus signal: Review
Teacher disagreement score0.867
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0160.001
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0040.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0030.001
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.207
GPT teacher head0.353
Teacher spread0.145 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it