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Record W4411442589 · doi:10.62477/jkmp.v25i4.536

InfoSecPilot: Navigating the Complex Landscape of Information Security with an AI-Powered Knowledge Management Chatbot

2025· article· en· W4411442589 on OpenAlexvenueno aff
Y. L. Yu, Andres Fortino

Bibliographic record

VenueJournal of Knowledge Management and Practice · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicEthics and Social Impacts of AI
Canadian institutionsnot available
Fundersnot available
KeywordsComputer scienceChatbotKnowledge managementWorkflowSubject-matter expertUsabilityData scienceArtificial intelligenceExpert systemHuman–computer interaction

Abstract

fetched live from OpenAlex

This research investigates the development and implementation of an AI-powered conversational agent utilizing large language models (LLMs) to enhance knowledge management capabilities for information security professionals. The study employed systematic prompt engineering methodologies and structured technology validation protocols to assess chatbot performance across multiple evaluation frameworks, including user satisfaction metrics, Cohen's Kappa inter-rater reliability analysis, and Confusion Matrix statistical validation. Empirical results demonstrate substantial concordance between AI-generated responses and subject matter expert assessments, with statistically significant accuracy rates and high user satisfaction scores. The findings establish the technical feasibility and practical utility of generative AI systems as sophisticated decision-support tools within information security practice domains. This investigation contributes empirical evidence supporting the integration of AI-assisted technologies in professional workflows, demonstrating measurable improvements in knowledge accessibility and evidence-based decision-making processes. The research represents a significant advancement in applying generative artificial intelligence to specialized professional contexts, providing foundational insights for broader adoption of AI-enhanced knowledge management systems in information security practice.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.007
metaresearch head score (Gemma)0.021
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.007
Threshold uncertainty score0.035

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0070.021
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.000
Science and technology studies0.0010.002
Scholarly communication0.0030.004
Open science0.0020.004
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0060.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.033
GPT teacher head0.397
Teacher spread0.363 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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