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Record W4411608630 · doi:10.1080/10584609.2025.2514603

Can the Communication Style of Social Media Videos Affect Listening Quality and Opinion Change?

2025· article· en· W4411608630 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
fundA Canadian funder is recorded on the work.

Bibliographic record

VenuePolitical Communication · 2025
Typearticle
Languageen
FieldArts and Humanities
TopicMedia Influence and Health
Canadian institutionsMcGill UniversitySimon Fraser University
FundersSocial Sciences and Humanities Research Council of Canada
KeywordsAffect (linguistics)Active listeningStyle (visual arts)PsychologyQuality (philosophy)Social psychologyPublic opinionPolitical scienceCommunicationPoliticsArtEpistemologyLiteratureLaw

Abstract

fetched live from OpenAlex

Studies of opinion change suggest that disagreements online can contribute to attitude polarization, increasing the extremity of disagreement over political issues. However, very little empirical literature considers the role of listening quality. Can we use videos to motivate higher quality listening and reduce attitude polarization over social media? We fielded an online survey experiment that answers these questions, using a YouTube video containing political messages and allowing survey participants to respond to the video with a comment. We test whether different communication styles – a more inclusive deliberative intervention, personal storytelling and a less inclusive deliberative intervention, a rational-legal style message—impact listening quality and opinion change. We find that YouTube messages about a controversial political issue have a large impact on listening quality, regardless of communication style. We also find that storytelling can have persuasion effects, but only among voters who do not have an opinion on the policy being discussed. Among those who already hold an opinion on the issue, it is difficult to change people’s minds using short-form YouTube videos, regardless of listening quality.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.628
Threshold uncertainty score0.860

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0010.001
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.212
GPT teacher head0.412
Teacher spread0.200 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it