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Record W4411792763 · doi:10.1055/a-2644-7250

A Two-Phase Framework Leveraging User Feedback and Systemic Validation to Improve Post-Live Clinical Decision Support

2025· article· en· W4411792763 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
aboutThe title or abstract carries a Canadian signal from the geographic lexicon.

Bibliographic record

VenueApplied Clinical Informatics · 2025
Typearticle
Languageen
FieldHealth Professions
TopicElectronic Health Records Systems
Canadian institutionsUniversity of British ColumbiaFraser Health
Fundersnot available
KeywordsComputer scienceHealth careClinical decision support systemDecision support systemConsistency (knowledge bases)Quality (philosophy)Risk analysis (engineering)Process managementData miningMedicineEngineeringArtificial intelligence

Abstract

fetched live from OpenAlex

Despite the benefits of clinical decision support (CDS), concerns of potential risks arise amidst increasing reports of CDS malfunctions. Without objective and standardized methods to evaluate CDS in the post-live stage, CDS performance in a dynamic healthcare environment remains a black box from the user's perspective. In this study, we proposed a comprehensive framework to identify and evaluate post-live CDS malfunctions from the perspective of healthcare settings.We developed a two-phase framework to identify and evaluate post-live CDS system malfunctions: (1) real-time feedback from users in healthcare settings; (2) systematic validation through the use of databases that involve fundamental data flow validation and knowledge and rules validation. Identity, completeness, plausibility, and consistency across locations and time patterns were included as measures for systematic validation. We applied this framework to a commercial CDS system in 14 acute care facilities in Canada in a 2-year period.During this study, seven types of malfunctions were identified. The general rate of malfunctions was below 2%. In addition, an increase in CDS malfunctions was found during the electronic health record upgrade and implementation periods.This framework can be used to comprehensively evaluate CDS performance for healthcare settings. It provides objective insights into the extent of CDS issues, with the ability to capture low-prevalence malfunctions. Applying this framework to CDS evaluation can help improve CDS performance from the perspective of healthcare settings.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.012
metaresearch head score (Gemma)0.006
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Research integrity, Insufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Other design · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.653
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0120.006
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0010.003
Insufficient payload (model declined to judge)0.0000.003

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.075
GPT teacher head0.517
Teacher spread0.442 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it