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Record W4413198328 · doi:10.1108/oir-07-2021-0385

Exploring the moderating role of age and gender in adopting mHealth services

2025· article· en· W4413198328 on OpenAlexaff
Mohammad Zahedul Alam, Mohammad Osman Gani, Zapan Barua

Bibliographic record

VenueOnline Information Review · 2025
Typearticle
Languageen
FieldDecision Sciences
TopicTechnology Adoption and User Behaviour
Canadian institutionsUniversity Canada West
Fundersnot available
KeywordsmHealthUnified theory of acceptance and use of technologyExpectancy theoryContext (archaeology)Service providerKnowledge managementBusinessMarketingPsychologyService (business)Applied psychologyComputer scienceSocial psychologyPsychological intervention

Abstract

fetched live from OpenAlex

Purpose Unfortunately, mHealth has not reached the level of adoption that providers had expected, as healthcare end-users still face barriers. An in-depth understanding of the factors affecting this adoption is vital for its successful implementation. Thus, this study aims to explore the moderating role of age and gender in adopting mHealth services in a developing country context. Design/methodology/approach A quantitative strategy was adopted and a total of 338 general mHealth users were selected as the study participants. A conceptual framework was constructed based on the widely accepted technology adoption model named unified theory of acceptance and use of technology (UTAUT) model. Perceived reliability, price value, technology anxiety and self-efficacy were incorporated to the UTAUT as new factors reflecting the user’s mHealth adoption. However, a cross sectional survey was employed to collect primary data from 338 general mHealth users in Bangladesh. Findings Results explored that performance expectancy, effort expectancy, social influence, facilitating conditions, perceived reliability, price value, technology anxiety and self-efficacy had significant impact on mHealth adoption. Moreover, the relationship between facilitating conditions and technology anxiety while adopting mHealth is moderated by the role of age and gender. Practical implications This study could insightfully benefit mHealth services providers, policymakers and top marketing managers in implementing more effective marketing strategies to increase the acceptability of this service. Originality/value This is the first initiative to investigate the moderating role of age and gender in a single model in the context of mHealth services.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.013
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.006
Threshold uncertainty score0.021

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.013
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.001
Bibliometrics0.0000.001
Science and technology studies0.0010.001
Scholarly communication0.0010.001
Open science0.0000.001
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0060.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.226
GPT teacher head0.425
Teacher spread0.199 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2025
Admission routes1
Has abstractyes

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