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Record W4413372932 · doi:10.1111/exsy.70112

An Integrated Social Robot and Virtual Assistant Solution to Support Medical Management for Older Adults

2025· article· en· W4413372932 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueExpert Systems · 2025
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsOntario Tech University
FundersConselho Nacional de Desenvolvimento Científico e TecnológicoCoordenação de Aperfeiçoamento de Pessoal de Nível Superior
KeywordsComputer scienceRobotHuman–computer interactionArtificial intelligence

Abstract

fetched live from OpenAlex

ABSTRACT Introduction The global aging population leads to increased demand for professional caregivers and innovative assistive technologies. Traditional aids such as canes and hearing devices have long supported older adults, but emerging solutions involving robotics and AI open new opportunities for enhanced care and independence. Objectives This study aimed to design and evaluate an assistive solution that integrates a social robot and a virtual assistant to support older adults in managing medical treatments and daily schedules. Methods An assistive system was developed combining a social robot and a virtual assistant. Its potential was assessed through an exploratory evaluation involving seven older adults who interacted with the solution in simulated care and schedule management scenarios. Data were collected through structured interviews to capture participants' perceptions and experiences. Results The developed solution supported effective interaction between users and the technologies, despite minor usability challenges during initial use. Participants were generally able to complete tasks such as medication reminders, appointment management, and basic conversational interactions, although some required occasional assistance or clarification. Evaluation The participants expressed positive feedback regarding usability and perceived usefulness. The combined use of social robots and virtual assistants was considered intuitive and supportive, especially in reducing cognitive load and fostering adherence to treatment routines. Conclusion The integrated assistive solution presents a promising approach to supporting older adults' independence and well‐being. By combining social presence with functional assistance, it contributes to bridging the gap between human‐centered care and technological innovation.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.983
Threshold uncertainty score0.481

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.014
GPT teacher head0.321
Teacher spread0.307 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it