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Record W7103883198 · doi:10.1108/intr-08-2023-0632

Enterprise social media, meta-knowledge and knowledge management capability: an affordance perspective

2025· article· en· W7103883198 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueInternet Research · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicKnowledge Management and Sharing
Canadian institutionsInstitute on Governance
Fundersnot available
KeywordsAffordancePerspective (graphical)Context (archaeology)Empirical researchPersonal knowledge managementEmpirical evidenceUSable

Abstract

fetched live from OpenAlex

Purpose Enterprise social media (ESM) application in knowledge management is critical for individuals and organizations. However, there is limited empirical evidence regarding how ESM enhances individual knowledge management capability or whether prior experience affects the value derived from ESM. This study aims to understand the intricate relationships among ESM affordance, employees’ meta-knowledge, prior usage experience and knowledge management capability. Design/methodology/approach This study constructs an integrated framework based on the technology affordance perspective and meta-knowledge theory. It was validated through a two-stage survey, yielding 322 usable responses. Findings The affordance of ESM has a positive influence on individual meta-knowledge, which, in turn, enhances knowledge management capabilities. Additionally, visibility has a direct impact on meta-knowledge. Furthermore, prior experience significantly moderates the relationship between ESM affordance and meta-knowledge. Research limitations/implications This study contributes to the literature by offering a strategy for conducting theory-driven research on how ESM enhances individuals’ knowledge management capability from an affordance perspective. This study develops a framework by integrating ESM affordance and meta-knowledge, and offers a nuanced perspective that considers who knows what and who knows whom as individual meta-knowledge concepts. Practical implications The impact of ESM affordance on knowledge management capability is expected to enhance individual knowledge management skills. Originality/value This study investigates the role of technology affordance, meta-knowledge and knowledge management capability in the context of ESM implementation.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.005
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.828
Threshold uncertainty score0.970

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0050.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0010.001
Scholarly communication0.0000.000
Open science0.0010.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.152
GPT teacher head0.471
Teacher spread0.319 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it