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Assessing the Social Impact of Public Libraries: What the Literature Is Saying

2002· article· en· W1557152832 sur OpenAlex

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Notice bibliographique

RevueAustralasian public libraries and information services · 2002
Typearticle
Langueen
DomaineSocial Sciences
ThématiqueLibrary Science and Administration
Établissements canadiensnon disponible
Organismes subventionnairesnon disponible
Mots-clésPublishingProject commissioningPublic relationsService (business)PopulationValue (mathematics)SociologyBusinessPolitical scienceMarketingComputer science
DOInon disponible

Résumé

récupéré en direct d'OpenAlex

Research reports on assessments of the social impact of public libraries over the past decade have revealed commonalities in both methods and findings despite differences in definition, motivation and population. Overwhelmingly positive results provide evidence to support longheld judgments that public libraries have wide ranging positive social impacts upon the communities they serve. This article derives from an assignment for Charles Sturt University's Master of Applied Science (Library and Information Management) ********** The library community has engaged in many forms of evaluation or assessment. One pursued more recently is that of assessing the social impact of the library. In contrast to measuring outputs (services provided and attributes of the services) this represents a movement in the literature towards the investigation of the outcomes (consequences of service use) of library services. It is the relationship between the use of a service and the outcome of that use that defines the impact of the service. (1) Outcomes based research brings to the fore the impacts, the human experience of library use, and gives value to these experiences. This review aims to identify what research has been conducted to assess the social impact of public libraries, in particular. The concepts and tools used in recent attempts to gauge the social impact of public libraries will be reviewed and themes and consistencies that might run through the various studies will be highlighted. This will result in a body of knowledge and tested methodologies on which library managers may draw when measuring the social impact of a public library upon the community it serves. The literature selected for review consists largely of recent reports of primary research findings. Other work utilised in the introductory phase of this report is theoretical library literature and publications collating some of the research literature. Background General literature on the social impact of public libraries An overview of the social impact of the British public library shows that libraries were originally required to have an impact. Public libraries were to divert behaviour from socially destructive activities and expose the populace to literature and acceptable recreation. (2) Today, the UK Library and Information Commission illustrates the need to document the continuing impact of libraries by establishing and funding a research program investigating Value and impact. (3) Likewise the Library Action Council of the Book and Periodical Council, Canada, sought to produce a reference tool for those advocating for public library services. The resultant publication, Dividends: the value of public libraries in Canada (4) (published in Aplis 12(1) March 1999 p4-24 ed), documents the wide body of expert opinion and published statistics which substantiate the social and economic dividends derived from investing in public libraries. Kerslake and Kinnell (5) have also undertaken a literature review of the social impact of public libraries. They concentrated on the opinion leaders, research into specific impacts and on theoretical work, and detected a solid body of literature supporting the existence of wide ranging social impacts from public library services. In the US, the Benton Foundation (6) conducted national research to determine the amount of public support for libraries, revealing `the public stands behind libraries'. In Australia there has been a dearth of study into the social value/impact of public libraries according to Briggs, Guldberg and Sivaciyan. (7) Although Navigating the economy of knowledge (8) was a recent valuable and indepth Australian investigation into the socioeconomic and attitudinal profile of users and nonusers of state and public libraries, it did not directly address the impact of their use. Black and Crann maintain that individual public library services have tended to assess user satisfaction rather than `highly textured issues like the social and economic impact of public libraries'. …

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Prédiction distillée sur la base complète

Imitation des enseignants

Ni prévalence calibrée, ni vérité terrain. Validation humaine à venir. Apprise à partir de 10 348 étiquettes directes de Codex et de 10 348 étiquettes directes de Gemma. Le mode candidate est l'union des têtes enseignantes seuillées; le consensus est leur intersection. Ces sorties portent le statut machine_predicted_unvalidated et ne sont ni des étiquettes humaines ni des étiquettes directes de modèles de pointe.

score de la tête « metaresearch » (Codex)0,001
score de la tête « metaresearch » (Gemma)0,000
Version: codex-gemma-dda1882f352aStatut de validation: machine_predicted_unvalidated
Catégories candidatesÉtudes des sciences et des technologies, Communication savante, Charge utile insuffisante (le modèle a refusé de juger)
Catégories consensuellesCommunication savante
DomaineSignal candidat: aucune · Signal consensuel: aucune
Devis d'étudeSignal candidat: Qualitatif · Signal consensuel: Qualitatif
GenreSignal candidat: Empirique · Signal consensuel: Empirique
Score de désaccord entre enseignants0,399
Score d'incertitude au seuil1,000

Scores Codex et Gemma par catégorie

CatégorieCodexGemma
Métarecherche0,0010,000
Méta-épidémiologie (sens strict)0,0000,000
Méta-épidémiologie (sens large)0,0000,000
Bibliométrie0,0000,001
Études des sciences et des technologies0,0030,001
Communication savante0,0330,208
Science ouverte0,0010,000
Intégrité de la recherche0,0000,000
Charge utile insuffisante (le modèle a refusé de juger)0,0010,000

Scores machine (provisoires)

Les deux têtes enseignantes du modèle étudiant, lues sur ce travail. Un score ordonne la base pour la relecture; il n'affirme jamais une catégorie, et le statut de validation accompagne chaque rangée tel quel.

Scores de référence d'un modèle non mature (critères de maturité non atteints, 7 itérations). Un score ordonne; il n'affirme jamais une catégorie.

Tête enseignante Opus0,045
Tête enseignante GPT0,317
Écart entre enseignants0,272 · la distance entre les deux têtes enseignantes sur ce seul travail
Statut de validationscore_only:v0-immature-baseline · tel quel depuis la passe de notation : score_only signifie que le nombre peut ordonner les travaux, et qu'aucune étiquette de catégorie n'en découle