Assessing Satisfaction With Orthotic Devices and Services: A Systematic Literature Review
Notice bibliographique
Résumé
In Brief Patient satisfaction is an abstract and multidimensional concept that is recognized to be an important component of evidence-based health care. Although there have been increased attempts to develop and use standardized, patient-reported outcome (PRO) measures for the evaluation of satisfaction with rehabilitation services, analogous efforts in orthotics and prosthetics (O&P) are less common. Measuring satisfaction in O&P may be challenging because patients' satisfaction is derived from their experiences with both the services and the devices provided. Similarly, patients' experiences with orthoses may differ from prostheses, because their motivations for use may be different. The purpose of this literature review is to identify and appraise PRO instruments that have been used to assess satisfaction with orthotic devices and services. A secondary purpose is to advocate for measures that are suitable for an O&P clinical environment. A systematic search of medical databases was conducted using a combination of the terms “satisfaction” and “orthotic” (and related synonyms, such as “orthosis” and “orthoses”). Publications were selected for review if they identified instruments that were administered with a clear and standardized protocol by an orthotist or a pedorthist to patients or participants with a diagnosis indicating orthotic intervention. The reviewed measures were classified as either formal (i.e., had an established history of psychometric development) or ad hoc (i.e., had not undergone formal psychometric testing of any kind). For each reviewed measure, the subdomains (i.e., determining factors of satisfaction) were identified through a review of the measure's items and the body of the associated publication(s). Fourteen publications met the selection criteria and were chosen for review. Publications dates ranged from 1989 to 2009, and studies included a variety of orthotic devices (e.g., ankle-foot orthoses, knee-ankle-foot orthoses, cranial helmets, spinal, etc.). Seven ad hoc and four formal PRO instruments were identified in the review. Formal measures included the Orthotics and Prosthetics Users' Survey (OPUS), the modified SERVQUAL instrument, the Quebec Users' Evaluation of Satisfaction with assistive Technology 2.0, and the Scoliosis Research Society 22/24 questionnaire. Seventeen subdomains of satisfaction were identified within the reviewed outcome measures. Eight subdomains pertained to device satisfaction (e.g., cosmesis or comfort), eight subdomains contributed to satisfaction with services (e.g., competence or communication), and one (i.e., overall satisfaction) was applicable to both device and service domains. The OPUS and SERVQUAL were identified as measures that may be well suited to the assessment of orthotic services (SERQUAL and OPUS) and devices (OPUS) in a clinical environment. Future research is recommended to focus on the use of standardized measures of satisfaction and dissemination of experiences with these instruments. Patient satisfaction is an abstract and multidimensional concept that is recognized to be an important component of evidence-based health care. Although there have been increased attempts to develop and use standardized, patient-reported outcome (PRO) measures for the evaluation of satisfaction with rehabilitation services, analogous efforts in orthotics and prosthetics (O&P) are less common. The purpose of this literature review is to identify and appraise PRO instruments that have been used to assess satisfaction with orthotic devices and services. A secondary purpose is to advocate for measures that are suitable for an O&P clinical environment.
Récupéré en direct depuis OpenAlex et désinversé. Les résumés ne sont pas conservés dans cette base de données : les index inversés représentent 8,6 Go des 9,3 Go de texte de la base, et le serveur dispose de 13 Go libres.
Comment cette classification a été obtenuedéplier
Prédiction distillée sur la base complète
Imitation des enseignantsNi prévalence calibrée, ni vérité terrain. Validation humaine à venir. Apprise à partir de 10 348 étiquettes directes de Codex et de 10 348 étiquettes directes de Gemma. Le mode candidate est l'union des têtes enseignantes seuillées; le consensus est leur intersection. Ces sorties portent le statut machine_predicted_unvalidated et ne sont ni des étiquettes humaines ni des étiquettes directes de modèles de pointe.
Scores Codex et Gemma par catégorie
| Catégorie | Codex | Gemma |
|---|---|---|
| Métarecherche | 0,001 | 0,000 |
| Méta-épidémiologie (sens strict) | 0,000 | 0,000 |
| Méta-épidémiologie (sens large) | 0,001 | 0,000 |
| Bibliométrie | 0,000 | 0,000 |
| Études des sciences et des technologies | 0,000 | 0,000 |
| Communication savante | 0,000 | 0,001 |
| Science ouverte | 0,000 | 0,000 |
| Intégrité de la recherche | 0,000 | 0,001 |
| Charge utile insuffisante (le modèle a refusé de juger) | 0,000 | 0,000 |
Scores machine (provisoires)
Les deux têtes enseignantes du modèle étudiant, lues sur ce travail. Un score ordonne la base pour la relecture; il n'affirme jamais une catégorie, et le statut de validation accompagne chaque rangée tel quel.
Scores de référence d'un modèle non mature (critères de maturité non atteints, 7 itérations). Un score ordonne; il n'affirme jamais une catégorie.
score_only:v0-immature-baseline · tel quel depuis la passe de notation : score_only signifie que le nombre peut ordonner les travaux, et qu'aucune étiquette de catégorie n'en découleClassification
machine, non validéePrédiction automatique; un appel candidat d’une seule tête enseignante, pas un consensus.
Le détail, modèle par modèle et score par score, se trouve en fin de page sous « Comment cette classification a été obtenue ».