The Influence of Organizational Culture on Job Satisfaction towards Improving the Quality of Education in University of Riau
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Résumé
AbstractThis study aims to determine the influence of organizational culture on job satisfaction of employees at University of Riau, Pekanbaru. The study used survey methods with correlational techniques. This study involves 60 employees from University of Riau who were selected by simple random sampling. Questionnaires were administered to collect data on job satisfaction and organizational culture among the employees. A pilot study involving 30 employees was conducted for validity and reliability of the instrument. The analysis of the pilot study showed Cronbach alpha value of 0.87 and 0.90 which indicates a high reliability. In this study, the descriptive analysis involves frequencies, percentages, mean, mode and median while the inferential analysis involves linear regression. The findings showed that organizational culture and job satisfaction among employees is at a sufficient level, and there is a positive influence of organizational culture on employees' job satisfaction. The better the organizational culture the higher the employees' job satisfaction. The results of this study show that employees' job satisfaction can be improved through an organizational culture that is conducive. The findings of this study have implications for the management of the University of Riau to involve employees in taking part in cultural activities and conduct trainings to improve their skills in administrative management.Keywords: organizational culture, job satisfaction, employees, quality education1. IntroductionA high productivity level is the target of all organizations including higher educational institutions which serve the community. National Education System CHAPTER XI chapter 39, stated that: Educational staffperform administrative work, governor, developers, supervisors, and technical services in order to support the educational process in the education unit. As government institutions that help and serve the community, universities are expected to give the maximum in service to the community, in this case the educational community (UU (Law), R.I. No. (Decree No) 20, 2003).University of Riau is an educational institution with the duty to maintain Tridarma Universities and the national educational development. The University of Riau has a vision and mission to achieve national education goals. Its vision in 2020 is to become a research university as a center of research, discovery, and development of science and technology as well as art to achieve excellence in preference to patterns of basic knowledge, moral values, culture and civilization that are beneficial to the welfare of the society and humanity particularly in Riau and generally in Indonesia. The mission is, (1) to establish the quality of human resources with merit and ability in management. (2) to leverage autonomous system of government in Riau based on the pattern of development policy in Riau province. (3) to establish human faith or fear of Almighty God and the moral sublime. (4) to establish a capable person in his academic, professional, entrepreneurial and enthusiastic. (5) to establish the human capacity to implement education, research and community service in order to increase well-being, community, country and the people of Indonesia.Personnel who in-charge of administration, which is the cutting edge and critical for the success of education field are needed to realize the vision, mission and goals of the University of Riau. This is because this educational institution has an important role in making advances and progress in education, which is determined by its human resources. The development of human resources in an organization, particularly in terms of administrative staff, is influenced by the attitudes of individuals within the organization. The attitudes of individuals in the organization will affect their commitment to the organization while organizational commitment is important and related to behavior management and human resources. …
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