Index

Citation (2014), "Index", Advances in Librarianship (Advances in Librarianship, Vol. 38), Emerald Group Publishing Limited, Bingley, pp. 287-297. https://doi.org/10.1108/S0065-283020140000038014 Publisher: Emerald Group Publishing Limited Copyright © 2014 Emerald Group Publishing Limited INDEX Abbajay, M., 249 Abma, D., 232 accountability, of libraries, 276–7 Agenda 21 see UN Agenda , 21 American Association of School Librarians, 114–15 American Library Association, 114–15 American Psychological Association, 231 Anderson, C., 41 Appley, L. A., 269 Armistead, C., 46 Arts Matrix case study see Kansas State University Association of Research Libraries (ARL) leadership programs, 38 Bacal, R., 250 Barton, J., 277 Bell, D., 137–8 Bell, S., 46 Belvalkar, M., 248, 250 Belzowski, N. F., 89 best practice model for school libraries see libraries, school Bitner, M. J., 139 Bolden, R., 43–4, 56 Booth, C., 90 brainstorming in dispute resolution, 233 as interview technique, 163–4 Brewer, J., 106 Brohman, M. K., 140 Brown, S. W., 139, 145 Bruch, C., 85–7, 90 Bullock Report (1975), 105 Bunker, K. A., 27 burnout causes, 87, 212, 218–21, 229, 234 definition, 25, 211–12, 218–19 and depersonalization, 218 and enterprize culture, 212 health, influences on, 218–19 in library sector, 216 and organizational productivity, 213–14 and personal accomplishment, 218–19 prevention or control, 24–5, 229 and social support, 231–2 studies of, 212, 215–16 trends, 212, 215–16 see also stress Buschman, J. E., 6 Canadian Urban Libraries Council (CULC), 38 carbon footprints, 272 Carmeli, A., 40–1 Carriveau, A., 42–3 Cawthorne, Jon E., 44–5 Chartered Institute of Library and Information Professionals (CILIP), 114 school library professional standards and guidelines, 115, 117 Clutterbuck, D., 31 Cobb, S., 230 collaboration and distributed leadership, 52–5 and innovation, 46–7 role in librarianship, 155–6 collection/content development in Indonesian community outreach projects, 11–15 in Kansas State University Arts Matrix, 188–95, 205–7 College Library Directors’ Mentor Program development, 33–4 mindful leadership attributes in, 31–4 purpose, 31 communities of practice advantages, 88–9 definition, 88 development resources, 90 and library instructor development, 84, 87–90 Loyola University New Orleans case study, 91–7 theory, 87–8 Connecticut Association of School Librarians, 116 Connecticut Educators’ Computer Association, 116 constructivism, 87–8 Corbin, J., 248 corporate social responsibility, 272 Cox, A., 88 Crail, M., 224 creativity, barriers to, 41 Cunningham, A. D., 90 curriculum development in UK public education systems, 103–4 Currie, G., 44 customer service role in service economy, 138 service design theories, 138–41 Cuthbertson, R., 44 Davis, K. D., 86 De Becker, G., 160–1 de Jong, M., 146, 149–50 Deiss, K., 45 Delft University of Technology, Netherlands, 14–15 Denti, L., 40–1 Dickmann, M. H., 24–5 digital libraries digital heritage projects, 12–14, 18 increasing role of, 4 Dinerman, G., 158 DISRAELI Method, 158 Donovan, C., 90 Düren, P., 44–5 Dysart, J., 41 East Midlands distributed leadership skills study adding value, 50–2 autonomy and formal leaders, 52–5 collaboration, influence on, 49–55, 66–7, 77 creativity, role of, 50 purpose, 47–8 results and discussion, 48–55, 57–76 ecology education and literacy, 273–4 libraries, applicability to, 272–4 performance evaluation, 273 practices, 273 education curriculum development, in UK, 103–4 economic development, contribution to, 275 and ethical leadership, 277–8 public education systems, international comparisons, 102–4, 126–7 see also ethics; library instruction; teaching skills emotional intelligence, 24–5 ethics and corporate social responsibility, 272 ethical behavior, 274, 277–8 IFLA Code of Ethics, 277–8 privacy and neutrality, 277 Faems, D., 47 Fayol, H., 271 Fitzsimmons, G., 157 Freeman, G., 4, 16 Freudenberger, H., 211–12, 215–16, 219–20 Future Leaders Programme (FLP), 38 Gholipour, A., 252 Gibson, C., 84 Glaser, B. G., 127–8 global libraries, 279–80 Goleman, D., 24 Goodson, I. F., 161 gossip definition, 248–9 historical role of, 247–8 in Nigerian academic libraries, study, 253–66 psychological interpretation, 247 and rumor, similarities between, 248 as social activity, 248–9 in workplace advantages, 245–6, 249–51, 260–1 as management tool, 251–3 studies of, 247–8 Greenglass, E. R., 231 Grigsby, R. K., 248 grounded theory, 110, 127–8 Hannigan, C. H., 251 Harris, A., 43–4 Harris, B. R., 89 Harris Interactive, 231 Hemlin, S., 40–1 Hernon, P., 45 Herold, I. M. H., 32 Herring, J. E., 106 Hill, A., 44 hiring see interview techniques Honnet, E. P., 13 How Good is Our School , 114–15 Howard, A., 45 ICT academic library role in service provision, 4, 17–18 ethical challenges, 277 and library service access, 29 and library service development, 3–4 role development, and library reorganization, 189 Indonesia, community outreach projects in see Surabaya Memory Project information literacy competency standards, 86–7, 89 model, 84–6 see also library instruction Information Power , 115, 117 innovation generally, 39 autonomy and formal leaders, 41, 46 barriers to creativity, 41–2 and collaboration/ partnerships, 46–7 and leadership, relationship between, 40–2 organizational conditions conducive to, 40–1 in library services public policy, role in, 39–40 integrative leadership, 47 International Federation of Library Associations (IFLA) Code of Ethics, 277–8 International Labor Organization workplace stress survey (2000), 212 interview techniques brainstorming, 163–4 DISRAELI Method, 158 examples, 167–73 face-to-face interview questions, 171–2 focus of on failure and success, 161 personality, 160, 166–7 storytelling, 158, 161–2, 165–6 teamwork, 161 patterned behavior description interview (PBDI) questions, 158, 162 presentations, 164–5 studies of, 157–9 see also University of West Georgia Jantz, Ronald C., 39, 41–2 Johannsen, C. G., 279 Jones, R., 41 Kansas State University libraries, reorganization see also libraries, reorganization faculty outreach, 190–2 organizational structure changes, 183–9 role development, 188–95, 205–7 Matrix development, 195–6 Arts Matrix, 178, 201–3 K-State libraries matrices, 196–201 Matrix model benefits and challenges, 204–8 Strategic Plan, 177–80 goals, 180–3 Katzen, H., 140–5 Kingberg, S., 246 Knowles, L., 108 Koster, K., 217 Kotter, J. P., 24, 32 Kranich, N., 17 Lance, K. C., 106–7 leadership, distributed academic interest in, 43 and accountability, 43–4 adding value, importance of, 50–2 autonomy and formal leaders, 41, 46, 52–5 and collaboration, 49–55 definition, 42–3 East Midlands leadership skills study, 43–55 adding value, 50–2 autonomy and formal leaders, 52–5 collaboration, influence on, 49–55, 66–7, 77 creativity, role of, 50 purpose, 47–8 results and discussion, 48–55, 57–76 library leadership studies, 44–6 limitations, 56 and organizational change, link between, 44 principles of, 43–4 and serendipity, 53 and team performance, impact on, 44 Leadership Foundation for Higher Education (UK), 38 leadership, generally autonomy and formal leaders, 41, 46 command and control methods, 26–7 definition, 24 and innovation, 40–2, 46 library leadership programs, 37–8 library leadership studies, 44–6 Quantum Skills, 27–8 resonant leadership, 24–5 in school libraries see libraries, school transformational leadership, 42 Transition Leadership Wheel, 27 leadership, mindful advantages, 34 characteristics of, 22–3, 29, 33 College Library Directors’ Mentor Program case study, 31–4 definition, 23–4 and emotional intelligence, 24–5 and organizational change, 26–7 and organizational culture, 25–6 in practice, 25, 28–31 resonant leadership, 24–5 and self-awareness, 27–8, 30 and self-sacrifice, 25 theories of, 24–8 and trust relationships, 26–8 Leading Modern Public Libraries (UK), 38 Leong, J., 41 Lester, M. C., 251–2 libraries, academic cultural community contributions, 6–7, 11, 17 gossip management see gossip ICT role in service provision, 4, 17–18 outreach services see Surabaya Memory Project reorganization see libraries, reorganization role and functions, redefinition of, 4, 16 student engagement, role of, 17 user education see library instruction see also leadership, distributed libraries, generally accountability, 276–7 carbon footprints, 272 challenges, 38–9 as growing organisms, 270–1 social role of, 270 sustainability influences on, 278–80 transparency, 276–7 libraries, public community contribution of, 6, 16 libraries, reorganization in Kansas State University Arts Matrix Development, 195–208 faculty outreach, 190–2 organizational structure changes, 183–9 role development, 188–95, 205–7 libraries, school best practice model for, 111–12 feasibility, 123–4 framework development, 117–20 interconnection of aspects, 122–3 success or failure factors, 125–7 systemic differences, influences of, 126–7 education, role in, 102–3, 112 LIS teaching education impact studies, international comparisons, 106–9, 126–7 requirements, 105–6 school librarians conferences and networking opportunities, 116 model characteristics, 111–12, 120–1 pay and status variations, 113–14 professional expectations, 116–17 professional standards and guidelines, 114–17 professional support, 122, 126 role and status, international comparisons, 113–17 strategic vision, 123 Libraries Supporting Learners , 115, 124 Library and Archives Canada (LAC), 229 library exhibitions community role of, 6–8 and storytelling, 8–11 success measurement challenges, 8 see also Surabaya Memory Project library instruction in academic libraries, role of, 84–5 challenges, 84–7 and communities of practice, 84, 87–90 external guidance, 86–7 instruction coordinator roles and skills, 87, 91–7 internal expectations, 86–7 librarians as teachers, 85–6 library reorganization role in development, 189–92 Loyola University New Orleans, case study community of practice, 91–7 feedback mechanisms, 93 institutional context, 90–1 instruction coordinator responsibilities, 91–7 teaching methods, 93–5 perceived value of, 85 programs, variations in, 83–4 stereotypes, influence of, 85 stress and burnout, 86–7 Library Leadership Program (CAVAL, Australia), 38 library service innovation and collaboration/ partnerships, 46–7 public policy role in, 39–40 see also leadership, distributed Licunanan, B., 40 Lippencott, J. K., 18 Lloyd, A., 89 Lockett, A., 44 Loyola University New Orleans, library instruction coordination case study community of practice, 91–7 feedback mechanisms, 93 institutional context, 90–1 instruction coordinator responsibilities, 91–7 teaching methods, 93–5 Lynch, C. A., 18 McCarten, M., 45–6 MacDonald, M., 93 Maglio, P. P., 140, 142–3 Maloney, M., 8 management collection/ content development see Kansas State University definition, 24, 269–70 gossip management see gossip and social climate, relationship with, 270–1 team development see interview techniques see also stress management, strategic definition, 270 performance assessment, role in, 277 strategic library management see UN Agenda , 21 Manz, C. C., 42 May, J., 248 Mech, T. E., 31 meditation, 22–3 Megginson, D., 31 mentoring and mindful leadership, case study, 31–4 Michelson, G., 248, 252 micromanagement, 229 mindfulness and meditation, 22–3 practical applications, in library environment, 30–1 see also leadership, mindful Morse, R. S., 47 Mouly, S., 248, 252 Mrosko, T., 251 Mumford, M. D., 40–1 National Institute for Health and Clinical Excellence (NICE) on healthcare costs of workplace stress, 223 National Institute for Occupational Safety and Health (NIOSH) on workplace stress, 219 Neufeld, Kenley, 22–3 New Orleans Louisiana Information Forum (NOLA), 96–7 Nigeria, gossip study goals, 253–4 limitations, 261–2 questions, 253–4 results, 254–61 scope and method, 253–4, 262–6 organizational change cultural resistance to, 26 management role of gossip in, 251–3 and mindful leadership, 26–7 and workplace stress, 234–6 organizational culture and mindful leadership, 25–6 soft skills, importance of, 155–6, 158 outreach programs community outreach see Surabaya Memory Project faculty outreach at Kansas State University, 190–2 Pan, D., 45 partnerships and distributed leadership, 52–5 and innovation, 46–7 role in librarianship, 155–6 Patrons, People, Process and Information technology (PPPI), 146–8 patterned behavior description interview (PBDI) questions, 158, 162 Pearce, C. L., 42 performance assessment and distributed leadership, 44 and strategic management, role in, 277 Petra Christian University Library see Surabaya Memory Project Petra iPoster, 5 Pors, N. O., 279 Poulsen, S. J., 13 PPPI model see Patrons, People, Process and Information technology privacy, 277 professional associations supportive strength of, 114, 124 professional development see library instruction professional support in school libraries best practice model for, 122, 126 comparative strength, 114, 124 professional standards and guidelines, 115, 117 public education UK and Scottish models, 103–4 US model, 103–4 Public Library Association (US) PLA Leadership Academy, 38 Public Library Leadership Fellows (PLLF) program, 38 Pung, S. K., 16 Pungitore, V. L., 138, 146 Quantum Skills, 27–8 Ralston, S. M., 158 Ranganathan, S. R., 270 recruitment see interview techniques Research Library Leadership Fellows (RLLF), 38 Richelson, G., 216 Riggs, D., 31 Rio+20 Summit on Sustainable Development (2012), 280 Rowley, J., 39, 46–7 Sangiorni, D., 140–1 Schachter, D., 166 Schein, E. H., 25–6 schools model characteristics, 121–2 see also education; libraries, school Schuler, R. S., 235 Schwartz, C., 45 Scotland public education system, 102–4 see also libraries, school service design co-design, 143 definition, 139–40 design thinking, 145 foundations, 143–4 methods, 141–5 Patrons, People, Process and Information technology (PPPI), 146–8 phases, 144–5 processes, 144–5 service life cycle, 141–2 service systems, 142–3 theory development, 140–1 service dominant logic, 140 service economy, 137–8 service science, 139–40 Sethi, A. S., 235 shared leadership see leadership, distributed Shelton, C. D., 27–8 Shepard, R., 146, 149–50 Shupe, E. I., 16 Smith, Katlin, 4 social responsibility applicability to libraries, 274–6 contribution to economic development, 275 corporate social responsibility, 272 ethical behavior, 274 and ethics, 277–8 for local community and society at large, 275–6 sociocultural theory, 87–9 soft skills importance of, 155–6, 158 service science role, 140 Spillane, J. P., 56 Spohrer, J., 140, 142–3 Sproles, C., 86 Stanford-Blair, N., 24–5 Staninger, S. W., 46 stereotypes, 85 storytelling in digital heritage exhibitions, 8–11 in interviews, 158, 161–2, 165–6 Strauss, A. L., 127–8 stress and absenteeism, 232 causes, 219–21, 228–36 control levels, 228–30 definition, 216–17 healthcare costs of, 213, 223 influences on, 213–14, 217, 224–5 International Labor Organization stress survey, 212 in library sector, 87, 216, 220–1 management back-to-work vs. prevention programs, 223 challenges, 224–8 communication, role of, 234–6 dispute resolution, 232–3 early intervention, 223–4 job demand conflict, 226–8 legal responsibilities, 236 managers’ role in, 234 organizational support, 222–6 policies, focus of, 213–14, 223–4 role conflict or ambiguity, 234 self-monitoring, 235–6 social support, 230–2 stress recognition training, 214 workplace relationships, 232–3 and organizational change, 234–6 short-term stress, benefits of, 217 signs and symptoms, 220–3 trends, 212–13, 215–16 see also burnout Sullivan, M., 45 Surabaya Memory Project, Indonesia academic department collaborations service development initiatives, 5–14 service learning initiatives, 13–14 community contributions community partnerships, 6–7, 11, 17 cultural institurion partnerships, 11–12 local government resources, 14–15 schools involvement, 8–11 stakeholders, 11–14, 16–17 digital content, 5–6, 14–17 events and programs academic department involvement, 11–14 educational activities, 8–11 exhibition content development, 6–11 Heritage Walks, 12–14 logo design competition, 7 mall exhibitions, 7–8 public document access, 14–15 storytelling, 8, 11 history and purpose, 3–6 library management policy, impact on, 16–17 stakeholders, 11–14, 16–17 sustainable development challenges of, 270–1, 279–80 see also UN Agenda , 21 Sutton, R. I., 160–1, 163 teaching skills development dual qualification, debate over, 105–6 in LIS education and qualifications, 105–6 impact studies, 106–9, 126–7 teaching challenges, 94–5 in United Kingdom, 105–6 in United States, 105 see also library instruction teamwork and interview techniques, 161 performance, distributed leadership influence on, 44 Tourish, D., 42 transparency, of libraries, 276–7 UN Agenda 21 (Action Plan on Sustainable Development) background, 271–2 challenges, 271 outline, 281–3 policy adoption trends, 271 strategic library management, applicability to accountability and transparency, 276–7 ecology, 272–4 ethics, 277–8 global library concept, 279–80 social responsibility, 274–6 sustainable development vs. user satisfaction, 278–9 United Kingdom distributed leadership see East Midlands distributed leadership skills study LIS education, 105–6 LIS professional associations, 114, 124 LIS professional standards and guidelines, 114–17 public education system, 103–4 workplace stress management, 223 see also libraries, school United States interview technique development see University of West Georgia library instruction coordination see Loyola University New Orleans library reorganization see libraries, reorganization LIS professional associations, 114, 124 LIS professional standards and guidelines, 114–17 LIS teaching education, 105–7 public education system, 103–4 workplace stress, healthcare costs of, 223 see also libraries, school University of Colorado Denver, 45 University of Hong Kong Libraries, 17 University of Oxford, 223–4 University of West Georgia background, 156–7 interview technique case study background, 159–60 brainstorming, 163–4 interview question development, 160–2 interview schedules, 162–3, 165–6, 172–3 job advertisements, 167–70 on-campus interview questions, 171–2 personality focus, importance of, 160, 166–7 presentations, 164–5 telephone interview questions, 171 librarians’ teaching role, 156–7 Usherwood, R., 16 Victoria State Library, Australia, 45–6 Wakefield, M., 27 Walton, G., 41 Wang, L., 87–8 Wavell, C., 108–9 Weissenberger, B., 250 Wenger, E., 88 Westney, L. C., 12 Wilkinson, C. W., 85–7, 90 Williams, D. A., 108–9 Wofford, M., 158 Book Chapters Management and Leadership Innovations Editorial Advisory Board Management and Leadership Innovations Copyright Page Contributors Preface Leadership Role of an Academic Library in Community Outreach: Surabaya Memory Project Mindful Leadership Defined and Explained Distributed Leadership and Library Service Innovation Library Instructor Development and Cultivating a Community of Practice Leading for Learning: A Model for Best Practice in School Libraries Service Design for Libraries: An Introduction The Fit Test: Interview Techniques to Build a Strong Team Management of Content Development and Subject Engagement through an Arts Matrix Model: A Case Study Managers, Stress, and the Prevention of Burnout in the Library Workplace Gossip and Library Management: An Examination of the Perceptions of Library Managers Strategic Library Management with the United Nations’ Agenda 21 Index

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