Dealing with Stressful Work Events: Insights for Managers and Employees

Stressful work events are a daily reality for workers. Given its prevalence, understanding how workers deal with stressful work events is both theoretically and practically imperative to “putting the worker front and center” (Academy of Management, 2023). We extend the extant focus on employees’ responses by exploring both employees’ and managers’ experiences of stressful events, and hence more fully capture workers’ experience. Our symposium gathers international scholars from Austria, Canada, Finland, Germany, the Netherlands, and the United States to investigate workers’ experiences of stressful work events using diverse situations, perspectives, and methodologies. Specifically, our papers investigate (a) employees’ experience of, and responses to managerial inaction as a stressful event, (b) how leadership role occupancy and autonomy influence the specific self-regulation strategies workers pursue to cope with taxing work demands, (c) how the enactment of justice is a form of identity work in managers during challenging work events, (d) how self- and other-directed assessments of identity threat emerge during the stressful situations of layoffs and denied promotions in managers and employees, and (e) how interpersonal justice assists/impedes professors in reacting to negative student feedback. Following the paper presentations, Dr. Laurie Barclay will conclude the symposium with an engaging, interactive discussion that highlights key insights and future research directions. By showcasing theoretical and practical insights into how workers (i.e., employees and managers) and organizations can more effectively manage stressful work situations, we aim to fulfill the Academy of Management’s objective to “putting the worker front and center”. Managerial Inaction and Discrete Emotions: Examining the Employee Outcomes of Managerial Inaction Author: Christine Chi Hye Hwang; U. of Guelph Do the Demands of Leader Roles Promote Better Personal Coping? Author: Anita Keller; U. of Groningen Author: Elissa El Khawli; U. of Groningen Author: John Schaubroeck; U. of Missouri Author: Susanne Scheibe; Groningen U. (RuG) Justice Enactment as Identity Work: How Being Fair Can Alter Leadership Identity Author: Marjo-RIitta Diehl; Aalto U. School of Business Author: Julia Zwank; SRH Mobile U. Dual Perspectives on Bad News Delivery: Threats and Violations in Leaders and Followers Author: Claudia Christina Kitz; U. of Groningen Author: Heiko Breitsohl; U. of Klagenfurt, Austria Author: Kai Christian Bormann; Bielefeld U. Professors in Pain: Coping with Student Evaluation of Teaching Author: Abiola Sarnecki; Wiesbaden Business School Author: Myriam N. Bechtoldt; EBS U. of Business and Law

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