LibQUAL+TM at the University of Lethbridge: final report and recommendations
Bibliographic record
Abstract
In 2005, the University of Lethbridge Library participated in the Spring 2005 “run” of the LibQUAL+™ survey developed by the Association of Research Libraries. 829 members of the University community responded to the invitation to participate resulting in 793 valid responses. Following review of the aggregated results notebook, focus groups with faculty, graduate students and undergraduate students were organized for the purpose of seeking additional information on three topics: \n• Quality of and access to information resources \n• Services provided directly by staff \n• Noise in the Library. \nBased on the overall findings, 12 recommendations are proposed as a framework to focus the Library’s efforts and resources on the issues of communication, collections, the building, and relationships with the University community as well as building on the results of this undertaking.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.049 | 0.066 |
| Meta-epidemiology (narrow) | 0.001 | 0.001 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.004 | 0.004 |
| Science and technology studies | 0.003 | 0.001 |
| Scholarly communication | 0.008 | 0.005 |
| Open science | 0.004 | 0.004 |
| Research integrity | 0.003 | 0.003 |
| Insufficient payload (model declined to judge) | 0.031 | 0.012 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".