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Record W1485062466

DEVELOPING TRUST RECIPROCITY IN ELECTRONIC- GOVERNMENT: THE ROLE OF FELT TRUST

2009· article· en· W1485062466 on OpenAlex
Ali Dashti, Izak Benbasat, Andrew Burton‐Jones

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueQueensland's institutional digital repository (The University of Queensland) · 2009
Typearticle
Languageen
FieldSocial Sciences
TopicE-Government and Public Services
Canadian institutionsUniversity of British Columbia
Fundersnot available
KeywordsInternet privacyGovernment (linguistics)TrustworthinessUploadPhonePublic relationsPerceptionBusinessFace (sociological concept)Reciprocity (cultural anthropology)Computer scienceWorld Wide WebPsychologyPolitical scienceSociologySocial psychology
DOInot available

Abstract

fetched live from OpenAlex

At the present time, most people limit their use of government websites to downloading and printing forms while relying on other modes of communication (such as phone, face-to-face, and mail) for important transactions with the government. Many factors contribute to peoples’ reluctance to use online government tools. Privacy and security concerns are often cited as the two major reasons for lack of trust and cited as an important impediment to increased utilization of e-government. Although many studies have examined users’ trust in electronic media and examined information technology (IT) artifacts that can increase users’ perception of website trustworthiness, no studies have examined the impact of “felt trust” on e-government, or even on electronic business (e-business) in general. In other words, no study has yet examined how IT artifacts on websites make users feel trusted by the government and how that in turn could affect website trustworthiness. This study attempts to fill that gap by analyzing feedback collected from participants in a field study using an online survey. The results demonstrate the importance of felt trust as another way to build trust in e-government.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.653
Threshold uncertainty score0.651

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0010.001
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.009
GPT teacher head0.214
Teacher spread0.205 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it