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Record W1503898029 · doi:10.25145/j.pasos.2012.10.033

Nivel de implementación de la calidad en sector turístico gallego

2012· article· es· W1503898029 on OpenAlexaff
José Álvarez‐García, José António Fraiz Brea, María de la Cruz del Río‐Rama

Bibliographic record

VenuePASOS Revista de Turismo y Patrimonio Cultural · 2012
Typearticle
Languagees
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsImpact
Fundersnot available
KeywordsHumanitiesPolitical sciencePhilosophy

Abstract

fetched live from OpenAlex

Resumen: En estas últimas décadas, la aparición de nuevos destinos turísticos con características y precios similares o incluso más bajos, redujeron notablemente la cuota de mercado de España.Por todo ello, las empresas turísticas para enfrentarse a la mayor competencia de los mercados debido en parte al proceso de globalización, han buscado nuevas herramientas que les permitan obtener ventajas competitivas frente a los competidores para poder sobrevivir en un mundo altamente competitivo.Estas estrategias están enfocadas hacia la calidad del turismo y se basaban en la diferenciación del producto ofertado al cliente.La importancia de la calidad nos hace comprender la necesaria investigación, tanto teórica como empírica, que ayude a desarrollar un marco teórico-práctico para las empresas que deseen implantar la calidad como fuente de ventaja competitiva.Por ello en este trabajo nos planteamos dos objetivos básicos, conocer el nivel de implementación de factores críticos de la calidad en las empresas turísticas gallegas que poseen la certificación Q de calidad, y validar la escala utilizada para analizar el nivel de implementación de los mismos.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.006
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.094
Threshold uncertainty score0.187

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0020.006
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0000.001
Scholarly communication0.0020.001
Open science0.0010.002
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0090.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.019
GPT teacher head0.296
Teacher spread0.277 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations2
Published2012
Admission routes1
Has abstractyes

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