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Record W1552577959

Inter-Organizational Service Delivery in Chinese Hospital Industry: A Social Exchange Perspective

2014· article· en· W1552577959 on OpenAlexvenueno aff
Shi Hui-bin, Yuan Li

Bibliographic record

VenueCanadian social science · 2014
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsnot available
Fundersnot available
KeywordsBusinessPerspective (graphical)ReferralService (business)Process (computing)Social exchange theorySample (material)ReciprocalUpstream (networking)MarketingService delivery frameworkPublic relationsPsychologyNursingMedicineSocial psychologyPolitical science
DOInot available

Abstract

fetched live from OpenAlex

This article develops and tests a conceptual framework to shed light on relationship benefits and the inter-organizational patient referral process between Chinese hospitals. Based on a sample of 175 dyadic pairs of responses, the study empirically tests for reciprocal behaviors in inter-organizational service delivery process. Chinese hospitals can be divided into low and high level categories, and their benefits in the cooperation are different. The results indicated that performance improvement and knowledge acquisition as the benefits of low level hospitals positively influence their willingness of providing upstream patient referrals to their partner, and market development as the benefits of high level hospitals positively influences their willingness of providing downstream patient referrals to their partner. Thus, the realization of each party’s benefits has a significant effect on the success of inter-organizational healthcare delivery. Some implications are provided for practitioners, academics, governments as well as the public.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.419
Threshold uncertainty score0.783

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.004
Science and technology studies0.0010.000
Scholarly communication0.0000.001
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.012
GPT teacher head0.240
Teacher spread0.229 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations8
Published2014
Admission routes1
Has abstractyes

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