INFORMATION TECHNOLOGY OUTSOURCING SUCCESS : A MODEL OF DYNAMIC , OPERATIONAL , AND LEARNING CAPABILITIES
Bibliographic record
Abstract
Grounded in dynamic capabilities perspective, our study offers a model of IT outsourcing success. We distinguish between three sets of IT outsourcing capabilities. We first define IT outsourcing dynamic capabilities as the ability of an organization to purposefully extend, create or modify its information technology resources through an outsourcing arrangement. We define IT outsourcing operational capabilities as the ability of the client firm to manage/execute IT outsourcing arrangements. IT outsourcing learning capabilities are defined as the capacity to acquire external knowledge on IT outsourcing and accumulate experience. We theorize on the relationships between these capabilities and propose a model of their impact on IT outsourcing success. A cross-sectional survey of organizations across different industries will provide the data and a structural equation modeling (SEM) approach will be used to analyze the data.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.007 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.001 |
| Bibliometrics | 0.004 | 0.004 |
| Science and technology studies | 0.001 | 0.006 |
| Scholarly communication | 0.006 | 0.008 |
| Open science | 0.002 | 0.003 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.009 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".