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Record W1977022341 · doi:10.1108/02621710410537056

Emotional intelligence

2004· article· en· W1977022341 on OpenAlexaff
Thomas Sy, Stéphane Côté

Bibliographic record

VenueJournal of Management Development · 2004
Typearticle
Languageen
FieldPsychology
TopicEmotional Intelligence and Performance
Canadian institutionsUniversity of Toronto
Fundersnot available
KeywordsInterpersonal communicationLeverage (statistics)Emotional intelligenceFunction (biology)Knowledge managementTask (project management)Matrix (chemical analysis)PsychologyComputer scienceBusinessSocial psychologyArtificial intelligenceManagementEconomics

Abstract

fetched live from OpenAlex

Organizations continue to employ the matrix organizational form as it enables companies to use human resources flexibly, produce innovative solutions to complex problems in unstable environments, increase information flow through the use of lateral communication channels, and leverage economies of scale while remaining small and task oriented. Despite its strengths, the matrix has inherent problems. Earlier studies have primarily addressed structural problems. In this paper, we identify four interpersonal challenges that impede matrix performance: misaligned goals increase competition among employees, roles and responsibilities are unclear, decision‐making is untimely and of possibly low quality, and silo‐focused employees do not cooperate. We propose that emotionally intelligent employees can function better in the matrix. We offer solutions for both managers and employees to improve performance in matrix organizations by applying the four components of emotional intelligence, specifically, managing, understanding, using, and perceiving emotion, to each interpersonal challenge.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.005
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.013
Threshold uncertainty score0.045

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0010.005
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0010.001
Scholarly communication0.0040.001
Open science0.0000.002
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0130.003

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.047
GPT teacher head0.332
Teacher spread0.285 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations170
Published2004
Admission routes1
Has abstractyes

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