MétaCan
Menu
Back to cohort
Record W1990002880 · doi:10.4018/joeuc.2002010102

The Role of Trainer Behavior in End User Software Training

2002· article· en· W1990002880 on OpenAlexaff
Deborah Compeau

Bibliographic record

VenueJournal of Organizational and End User Computing · 2002
Typearticle
Languageen
FieldComputer Science
TopicOpen Source Software Innovations
Canadian institutionsUniversity of Calgary
Fundersnot available
KeywordsTrainerComputer scienceContext (archaeology)Card sortingProcess (computing)Class (philosophy)RetrainingTraining (meteorology)Applied psychologyMultimediaHuman–computer interactionPsychologyKnowledge managementTask (project management)Artificial intelligenceEngineering

Abstract

fetched live from OpenAlex

Understanding the factors that differentiate effective from ineffective end user software training is an under-researched topic in MIS research. Only a few studies have investigated the characteristics of effective training, and the cognitive and social processes through which they influence learning. Of these, none has focused on the role of the trainer and his or her influence on training effectiveness. Thus, the purpose of this research is to identify the behaviors that characterize effective trainers, and examine these behaviors in the context of the learning process. Fifty-three items were identified through interviews with trainers as characterizing effective trainer behavior. These items were organized using card sorting and factor analysis. Six primary categories of behavior emerged: knowledge, communication, course design, sympathy, training techniques, and class management. The prototypicality of the behaviors was also assessed, through a survey of 68 trainers. The results of the study are useful in a number of ways. First, the study provides a basis for training feedback instruments that can be used in applied settings. Second, the results provide a foundation for including trainer behavior into existing training models in a more comprehensive fashion than has been undertaken to date.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.006
metaresearch head score (Gemma)0.040
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.006
Threshold uncertainty score0.030

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0060.040
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.000
Science and technology studies0.0010.001
Scholarly communication0.0010.001
Open science0.0000.001
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.018
GPT teacher head0.228
Teacher spread0.210 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations23
Published2002
Admission routes1
Has abstractyes

Explore more

Same venueJournal of Organizational and End User ComputingSame topicOpen Source Software InnovationsFrench-language works237,207