Bibliographic record
Abstract
Purpose – The paper aims to spotlight the level of patient satisfaction with quality of care in a private hospitals setting. Design/methodology/approach – This study was carried out at three private hospitals in Syria. The study used written survey (interview-type questionnaire) assessing patient's perception of the quality of the services offered by the hospitals. The total of 108 patients participated in the study making the response rate 60.3 percent. Findings – On the basis of this study, several interesting findings were found. There was a general patient satisfaction with most of the facilities and services provided by the hospitals. Although the focus of the study was not on the medical services, patients were satisfied with the medical treatment. The hotel aspects of the services were found to be evidently poor as indicated by patients. Research limitations/implications – The perception of management about the services provided was not studied in detail to find out if there was a perceptual gap between the two parties. The findings of this study can only be generalized to other private hospitals in Syria not public hospitals. Originality/value – This paper satisfies the needs of the managers of private hospitals in Damascus/Syria who lack knowledge about what affects the overall patient satisfaction especially with regard to the hotel aspects of services offered by private hospitals as patients generally want more than just a cure of ill health.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.000 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.001 |
| Science and technology studies | 0.000 | 0.000 |
| Scholarly communication | 0.001 | 0.003 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.000 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one teacher head, not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".