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Record W2058794557 · doi:10.1504/ijbem.2008.020865

Service entry strategies into a transition economy: an Estonian case study

2008· article· en· W2058794557 on OpenAlexaff
Brent McKenzie, Bill Merrilees

Bibliographic record

VenueInternational Journal of Business and Emerging Markets · 2008
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsUniversity of Guelph
Fundersnot available
KeywordsMultinational corporationEstonianBusinessService (business)Transition economyEmerging marketsAdaptation (eye)Transition (genetics)Qualitative researchMarketingService qualityService economyIndustrial organizationEconomic systemMarket economyEconomics

Abstract

fetched live from OpenAlex

As service-based enterprises expand beyond their domestic markets to countries in transition, additional challenges are presented in terms of internationalising existing practices. This study, based on both qualitative and quantitative research, examines how a foreign and domestic retailer, operating in Estonia compare in terms of drivers of retail success. The research findings indicate four major lessons that can benefit future multinational entries to these markets – two major challenges, country of origin effect, and cultural idiosyncrasies in transition economies, and two major facilitators, multinational service industry knowledge and the understanding of local culture and adaptation of drivers of service quality.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.369
Threshold uncertainty score0.998

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.005
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.023
GPT teacher head0.271
Teacher spread0.248 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations3
Published2008
Admission routes1
Has abstractyes

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