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An Analytic Hierarchy Framework for Evaluating Balanced Scorecards of Healthcare Organizations

2009· article· en· W2084374603 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.
venuePublished in a venue whose home country is Canada.

Bibliographic record

VenueCanadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · 2009
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicAccounting and Organizational Management
Canadian institutionsMcMaster University
Fundersnot available
KeywordsBalanced scorecardHealth careHierarchyAnalytic hierarchy processProcess managementBusinessManagement scienceKnowledge managementComputer sciencePolitical scienceOperations researchMathematicsEngineering

Abstract

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Abstract Healthcare organizations have been operating in a turbulent environment for years. Pressures from the government and competition as well as escalating costs have driven administrators to search for effective management tools. Balanced scorecard (BSC), a strategic management system, has been implemented in business organizations with success and is gaining acceptance in the not-for-profit and healthcare sectors. Despite potential benefits, there are challenges for implementers of BSC such as judgment biases, information overload, and the synthesis of information. This paper proposes to apply the analytic hierarchy process (AHP) to hospital scorecards in performance assessment. Although AHP could be a time-consuming exercise, it allows participative input in determining a comprehensive measure for comparing performance of healthcare organizations. Résumé Depuis des années, les organisations de soins de santé évoluent dans un environnement difficile. Les pressions gouvernementales, la concurrence et l'envolée des coûts poussent les administrateurs à rechercher des outils de gestion plus efficaces. C'est dans ce cadre que le Tableau de bord équilibré (BSC) a été mis en æuvre. Malgré ses avantages potentiels, le BSC bute sur certains problèmes dont la partialité des jugements, l'excès, et la synthèse des informations. Cette étude applique la méthode de la hiérarchie multicritère aux tableaux de bords des hôpitaux dans la gestion de la performance. Même si l'application de cette méthode peut s'avérer chronophage, elle permet de déterminer une mesure d'ensemble pour la comparaison de la performance des organisations de soins de santé.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.004
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: Theoretical or conceptual
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.152
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0030.004
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.003
Science and technology studies0.0020.001
Scholarly communication0.0010.002
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.091
GPT teacher head0.358
Teacher spread0.268 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it