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Record W2095019357 · doi:10.1177/0143831x11427588

Putting on a good face: An examination of the emotional and aesthetic roots of presentational labour

2012· article· en· W2095019357 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueEconomic and Industrial Democracy · 2012
Typearticle
Languageen
FieldSocial Sciences
TopicEmotional Labor in Professions
Canadian institutionsCarleton University
Fundersnot available
KeywordsPresentational and representational actingFace (sociological concept)Emotional laborPerceptionEmbodied cognitionAestheticsPsychologySocial psychologySociologyComputer scienceSocial scienceArt

Abstract

fetched live from OpenAlex

When we put on a good face we are claiming a set of approved social attributes – presenting an image of who/what we wish to be accepted as and taken for, by others. As Erving Goffman puts it, we have a good face when we fit an image others have of, for example, our profession, by making a good showing of ourselves (Goffman, 1967: 5). There is a large body of literature on the emotional labour of controlling and showing an emotional good face, that is, the work to preserve a professional and a corporate ‘face’, even if that entails hiding or disguising one’s personal emotions. Another smaller body of literature, building on the concept of emotional labour, is that describing aesthetic labour. Aesthetic labour is the selling of one’s embodied ‘face’, or approved social attributes, to create and preserve a professional and/or corporate image – often described as ‘looking good and sounding right’. Emotional and aesthetic literacy are fundamentally communication concepts requiring sophisticated perceptual as well as messaging skills. Using hairstylists as exemplars, I examine the close and personal relationships stylists enjoy with their clients as they toil, behind the chair but in the mirror, gathering insight into the relationship between emotional labour and aesthetic labour, and to the acquisition of emotional and aesthetic literacy that is essential to the effective performance of presentational labour.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.758
Threshold uncertainty score0.255

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.053
GPT teacher head0.323
Teacher spread0.270 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it