Patient Satisfaction Studies and the Monitoring of the Right to Health: Some Thoughts Based on a Review of the Literature
Bibliographic record
Abstract
The concept of patient satisfaction has a long history of controversy and debate. Yet it remains a topic ofscientific investigation. Little is known about its importance as a tool for monitoring the right to health. Anon-exhaustive review of scientific articles reported in Medline was done in order to better understand howpatient satisfaction can be investigated and what it indicates.Over time and years the concept of patient satisfaction shows an evolution towards complexity, while becomingmore operational. Indeed patient satisfaction studies have proved of value as a health indicator and allowed theimplementation of improvement strategies in the health sector based on “the voice of the patient”, thus becominga potential right to health indicator. However they do have limits, but we consider nevertheless that they are ofinterest as a health indicator and that they should be put as such on the public health agenda.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.011 | 0.018 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.003 | 0.001 |
| Bibliometrics | 0.008 | 0.014 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.003 | 0.004 |
| Open science | 0.001 | 0.001 |
| Research integrity | 0.003 | 0.002 |
| Insufficient payload (model declined to judge) | 0.002 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".