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Record W2111559286 · doi:10.1504/ijwoe.2006.010787

Selling shoes through gendered emotional displays

2006· article· en· W2111559286 on OpenAlexaff
Céleste M. Brotheridge, Darek Zygadlo

Bibliographic record

VenueInternational Journal of Work Organisation and Emotion · 2006
Typearticle
Languageen
FieldArts and Humanities
TopicFashion and Cultural Textiles
Canadian institutionsUniversité du Québec à Montréal
Fundersnot available
KeywordsPopularityQueerPersonaStereotype (UML)Emotional laborAdvertisingOrder (exchange)PsychologySocial psychologyMarketingBusinessArt

Abstract

fetched live from OpenAlex

This research examines customers' emotion- and purchase-based reactions to gendered emotional displays in a retail setting. In many situations within a retail environment, doing gender may be seen as a performance (Lucal, 1999) offered in order to satisfy customer needs and to leave customers with a favourable impression of the service provided to them. Given the popularity of shows such as 'Queer Eye for the Straight Guy' and 'Queer as Folk', a stereotype is emerging in popular culture that gay men have a well-developed fashion sense. In this study, a salesperson adopted a gay persona in an attempt to foster positive customer emotions and maximise sales levels. This study found that customers who were exposed to gendered emotional displays, particularly females, were significantly more satisfied and made more purchases that those who were not exposed to such displays.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.683
Threshold uncertainty score0.998

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0030.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.031
GPT teacher head0.238
Teacher spread0.207 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations5
Published2006
Admission routes1
Has abstractyes

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