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Record W2115657785 · doi:10.1145/2666216.2666221

Characterizing Web-Based Tutorials

2014· article· en· W2115657785 on OpenAlexaff
Matthew Lount, Andrea Bunt

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicRecommender Systems and Techniques
Canadian institutionsUniversity of Manitoba
Fundersnot available
KeywordsUsabilityComputer scienceSample (material)Quality (philosophy)World Wide WebSoftwarePopulationMultimediaWeb applicationHuman–computer interaction

Abstract

fetched live from OpenAlex

End-user authored tutorials found on the Web are increasingly becoming the norm for assisting users with learning software applications, but little is known about the quality of these tutorials. Using quality metrics derived from previous work, we perform a usability expert review on a sample of Photoshop tutorials, a popular image-manipulation program with one of the largest showings of web-based tutorials. We also explore how the characteristics of these tutorials differ across four tutorial sources, representing those that are, i) written by a close-knit online community; ii) written by expert users; iii) most likely to be found; and iv) representative of the general population of tutorials. Our analysis reveals that expert users generally write higher quality tutorials, and that many of the tutorials in our sample suffer from some important limitations, such as lacking attempts to help users avoid common errors. We also find that a single five-star rating system did not sufficiently distinguish quality between the tutorials. Building on this later finding, we propose and evaluate a rating approach based on multiple criteria, finding strong initial support for such an approach.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.926
Threshold uncertainty score0.228

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.019
GPT teacher head0.246
Teacher spread0.226 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations10
Published2014
Admission routes1
Has abstractyes

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