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Record W2125081142 · doi:10.1177/0047287503041004009

Illustrating the Utility of a Modified Gap Analysis as a Regional Tourism Planning Tool: Case Study of Potential Japanese and German Travelers to the Cowichan Region

2003· article· en· W2125081142 on OpenAlexaboutno aff
Ann E. Murphy

Bibliographic record

VenueJournal of Travel Research · 2003
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsnot available
Fundersnot available
KeywordsGermanTourismPerceptionMarketingBusinessService (business)Service providerGap analysis (conservation)Quality (philosophy)Regional scienceGeographyPsychology

Abstract

fetched live from OpenAlex

This article explores the potential for a modified gap analysis to serve as a useful tourism planning tool for rural regions. Minimal differences or “gaps” between customers perceptions of quality and the abilities of service providers to meet these expectations lead to increased profits. Tourists' perceptions are gleaned from surveys of international Japanese and German travelers conducted by national tourism associations. The host region's perceptions of these markets are drawn from survey responses of tourism and planning professionals working in the Cowichan Region in British Columbia, Canada. While there are some notable gaps between the two study groups, overall, the differences in tourism expectations and perceptions between these groups are minor. Based on this research, the potential for using a modified gap analysis in tourism planning is recommended for attention.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.008
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.102
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0080.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.002
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.186
GPT teacher head0.391
Teacher spread0.204 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations12
Published2003
Admission routes1
Has abstractyes

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