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Record W2127988071 · doi:10.1287/orsc.1090.0467

Attentional Triangulation: Learning from Unexpected Rare Crises

2009· article· en· W2127988071 on OpenAlexaff
Claus Rerup

Bibliographic record

VenueOrganization Science · 2009
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicManagement and Organizational Studies
Canadian institutionsWestern University
Fundersnot available
KeywordsTriangulationInterdependenceCognitive psychologyPsychologyPerspective (graphical)Intersection (aeronautics)Social psychologySociologyComputer scienceSocial science

Abstract

fetched live from OpenAlex

Attention to weak cues lies in the eyes of the beholder, but there are ways to entice such cues into collective view. To examine the link between attention to weak cues and learning from rare events, I use longitudinal, qualitative data to develop an attention-based perspective on how organizations learn from a crisis, a specific type of rare event. Learning from a crisis involves understanding why the crisis occurred and developing organizational designs for preventing the crisis from reoccurring. My data illustrate how disparity in attention to issues across the chain of command and the inability to coherently attend to weak signs of danger resulted in an unexpected crisis at Novo Nordisk, a world leader in diabetes care. The main contribution of my study is the development of the concept of attentional triangulation, which refers to the intersection of three interdependent dimensions of organizational attention (stability, vividness, and coherence) to identify issues that have the potential of having critical consequences for the organization. I also elaborate on the structures and processes that organizations can enact to facilitate attention triangulation for learning from rare events.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.011
metaresearch head score (Gemma)0.092
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.011
Threshold uncertainty score0.056

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0110.092
Meta-epidemiology (narrow)0.0000.001
Meta-epidemiology (broad)0.0000.001
Bibliometrics0.0020.001
Science and technology studies0.0040.006
Scholarly communication0.0060.010
Open science0.0020.011
Research integrity0.0020.003
Insufficient payload (model declined to judge)0.0050.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.022
GPT teacher head0.232
Teacher spread0.210 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations439
Published2009
Admission routes1
Has abstractyes

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