Nursing on the line: Experiences from England and Quebec (Canada)
Why this work is in the frame
A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.
Bibliographic record
Abstract
Some industries, like telecommunications, finance and retail, have been operating call centres for several years and there has been growing academic interest in exploring the work experience of employees taking calls and answering telephone queries assisted by computers. Nurses who staff telephone centres in the healthcare industry are different from their counterparts in other fields. These are highly qualified workers with a strong occupational identity and distinct spheres of competence. However, occupation is not a constant as a mediator of technology and it is argued that the extent to which nurses were able to shape their call centre work differed cross-nationally owing to the simultaneous interplay of different societal constructions of nursing and the national-historical development of tele-health centres. This article uses cross-national qualitative case study research to examine the different effects of occupation, nation and timing of industry formation on the design and experience of call centre work in the healthcare industry.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
Full frame distilled prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.
Codex and Gemma teacher scores by category
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.000 | 0.000 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.000 | 0.000 |
| Science and technology studies | 0.002 | 0.000 |
| Scholarly communication | 0.000 | 0.000 |
| Open science | 0.000 | 0.000 |
| Research integrity | 0.000 | 0.000 |
| Insufficient payload (model declined to judge) | 0.001 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it