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Record W2132053297 · doi:10.5539/ass.v11n4p157

E-lifestyle, Customer Satisfaction, and Loyalty among the Generation Y Mobile Users

2015· article· en· W2132053297 on OpenAlexvenueno aff
Siti Hasnah Hassan, T. Ramayah, Osman Mohamed, Amin Maghsoudi

Bibliographic record

VenueAsian Social Science · 2015
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Marketing and Social Media
Canadian institutionsnot available
FundersUniversiti Sains Malaysia
KeywordsLoyaltyCustomer satisfactionContext (archaeology)Loyalty business modelBusinessMarketingAdvertisingOrder (exchange)Generation yConstruct (python library)PsychologyIdentity (music)GeographyService qualityComputer scienceService (business)

Abstract

fetched live from OpenAlex

Technology advancement is gaining a great deal of attention among young individuals. Technology has significantly impacted and changed the context and the way young people live in recent years, particularly in developing countries across Southeast Asia. Indeed, telecommunication companies have noticed the importance of e-lifestyle factors which largely contribute to their identity. This research is aimed to examine the impact of e-lifestyle on customer satisfaction and loyalty from mobile consumers in the emerging countries. The data were collected using a survey among 197 respondents from Generation Y that aged between 18 and 37 years old. The data were analyzed using SmartPLS and the results show that the second-order construct of e-lifestyle has significant effect on customer satisfaction and loyalty. The future implications and conclusion are discussed.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesScience and technology studies
Consensus categoriesScience and technology studies
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.603
Threshold uncertainty score0.999

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0030.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0020.004
Scholarly communication0.0010.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.022
GPT teacher head0.302
Teacher spread0.279 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations22
Published2015
Admission routes1
Has abstractyes

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