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Record W2153365518 · doi:10.22230/cjc.2003v28n3a1374

Making Sense of Bad News: The Media, Sensemaking, and Organizational Crisis

2003· article· en· W2153365518 on OpenAlexvenueaboutno aff
Caroline J. O'Connell, Albert J. Mills

Bibliographic record

VenueCanadian Journal of Communication · 2003
Typearticle
Languageen
FieldSocial Sciences
TopicPublic Relations and Crisis Communication
Canadian institutionsnot available
Fundersnot available
KeywordsSensemakingCulpabilityNarrativeAgency (philosophy)Public relationsSociologyTragedy (event)News mediaNarrative inquiryCrisis communicationPower (physics)Political scienceMedia studiesCriminologySocial science

Abstract

fetched live from OpenAlex

This paper explores the construction of organizational crisis through the discourse of media. Using a critical sensemaking framework, the authors conclude that the media serve as a disproportionate influence in the creation of plausible organizational narrative after crisis. They implicate the practices of journalistic work and the relationships between news workers and those holding power in organizations. They use the 1992 explosion at the Westray coal mine in Nova Scotia, Canada, where 26 men died, to illustrate these contentions. They find that among available and plausible early narratives of this event, enactment of a discourse of natural disaster and tragedy has prevailed over those that incorporated human agency and organizational culpability.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.005
metaresearch head score (Gemma)0.013
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.019
Threshold uncertainty score0.032

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0050.013
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0040.002
Science and technology studies0.0060.020
Scholarly communication0.0190.016
Open science0.0010.006
Research integrity0.0020.003
Insufficient payload (model declined to judge)0.0030.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.035
GPT teacher head0.303
Teacher spread0.268 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations45
Published2003
Admission routes2
Has abstractyes

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