Handling Customers’ Objection as an Entrepreneurial Function: A Study of Sachet Water Industry in Cross River State, Nigeria
Bibliographic record
Abstract
The study evaluated the association between consumers’ objection and entrepreneurial function among selected entrepreneurs and customers of sachet water in Calabar, Cross River State, Nigeria. Specifically, the study hinges on determining the relationship between consumer’s objection and long term customer loyalty, the extent to which price objection affect entrepreneur’s profitability and whether entrepreneurs are responsive to price objection. The survey research design was used while Pearson Correlation Coefficient was used for the hypothetical tests. The results showed that: there is a significant relationship between consumer’s objection and entrepreneurial function; entrepreneurs were not responsive to consumers’ price objection, and there was a relationship between consumer’s objection and customer loyalty. It was therefore recommended that objections be expected and noted for future references and be responded to, as it encourages the understanding of the customers’ request and ensure customer satisfaction if adequately handled. Reckoning that, success hinges on efficient managerial ability.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.001 | 0.002 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.001 |
| Science and technology studies | 0.003 | 0.001 |
| Scholarly communication | 0.002 | 0.001 |
| Open science | 0.000 | 0.001 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.002 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".