A Social Responsiveness Approach to Stakeholder Management:Lessons from the Canadian Banking Sector
Bibliographic record
Abstract
This paper explores the relationship between business objectives and social responsiveness toward stakeholders in terms of stakeholder management activity. It employs an empirical grounded study of the Canadian banking sector that involved semi-structured interviews combined with archival documents analysis. Findings suggest managers in mature industries with business growth-oriented objectives and a proactive responsiveness toward stakeholders are likely to engage in stakeholder management activities commonly associated with corporate social responsibility. Implications for managers include the need for multi-dimensional strategic planning. Implications for researchers suggest a need to re-conceptualize management studies to nurture interdisciplinary research on business strategy. We looked at the correlation across twenty industries between profitability and size. In only one industry is there a statistically significant correlation between size and profitability and that industry is the banking industry and the correlation is negative. So the bigger they get, the less money they make.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.008 | 0.010 |
| Meta-epidemiology (narrow) | 0.001 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.004 | 0.004 |
| Science and technology studies | 0.019 | 0.017 |
| Scholarly communication | 0.007 | 0.004 |
| Open science | 0.002 | 0.004 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.003 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".