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Record W2166821089 · doi:10.1109/hicss.2012.107

An IT Balance Scorecard Design under Service Management Philosophy

2012· article· en· W2166821089 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicInformation Technology Governance and Strategy
Canadian institutionsInstitute on Governance
Fundersnot available
KeywordsBalanced scorecardInformation Technology Infrastructure LibraryProcess managementITIL security managementComputer scienceSoftware deploymentService (business)Knowledge managementBusiness processInformation technologyBusinessEngineeringOperations managementSoftware engineeringComputer securityInformation security

Abstract

fetched live from OpenAlex

The present study proposes a design for an Information Technology Balanced Scorecard (IT BSC) that integrates with business and environment and balances and optimizes deployment and control of the Information Technology strategy. This Strategic and Tactical IT Planning model enhances IT's role in obtaining and measuring its contribution to business value: optimizing IT operational efficiency or proposing new business ideas with a high IT component. The proposed model stimulates innovation in each of the parts of the IT Services lifecycle, is based on IT Service Management best practices and uses ideas from the ITIL v3 standard.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.939
Threshold uncertainty score0.998

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.004
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.003

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.041
GPT teacher head0.238
Teacher spread0.198 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it