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Record W2182121381

Government to Citizen: Advocacy of Government On-line Systems and Their Acceptance among Citizens

2011· article· en· W2182121381 on OpenAlex
Maizatul Haizan Mahbob, Mohammed Zin Nordin, Ali Salman, Mohd Yusof Abdullah

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

venuePublished in a venue whose home country is Canada.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

Venue˜The œinnovation journal · 2011
Typearticle
Languageen
FieldSocial Sciences
TopicE-Government and Public Services
Canadian institutionsnot available
Fundersnot available
KeywordsGovernment (linguistics)BusinessService (business)Database transactionPublic relationsMarketingPublic administrationPolitical science
DOInot available

Abstract

fetched live from OpenAlex

Government on-line systems under the e-service project were launched in 2000. The ongoing objectives are to improve internal government office efficiency as service delivery to its citizens. Since its launch ten years ago, the use of this service by the citizens has beens relatively low, especially on the transaction side. Mostly, citizens use e-services merely to check their Road Transport Department (JPJ) and Royal Police Malaysia (PDRM) traffic summonses, to take their driving tests, to check their electrical and telephone bills and to check compound and tax issues with the Kuala Lumpur City Hall (DBKL). Citizens’ use of the e-service, mainly to do routine checking more than to conduct transactions, could subsequently influence further expansion of e-service. These issues lead to form the objectives of the study: firstly, to examine the factors that influence the use of government’s e-service, and secondly, to measure the strength of influence among the variables. The results reveal that the crucial factors that influence the intentions and behavior of citizens in accepting government’s e-services are “attitude” and perceived “behavioral control,” while subjective “norm” is not as evident.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.515
Threshold uncertainty score0.435

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.046
GPT teacher head0.278
Teacher spread0.232 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it