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Record W2185155879 · doi:10.5539/ijms.v7n6p145

Service Quality at the Seaport System of Saigon Newport Corporation

2015· article· en· W2185155879 on OpenAlexvenueno aff
Nguyễn Hoàng Việt

Bibliographic record

VenueInternational Journal of Marketing Studies · 2015
Typearticle
Languageen
FieldEngineering
TopicMaritime Ports and Logistics
Canadian institutionsnot available
Fundersnot available
KeywordsBusinessCorporationCustomer satisfactionService qualityReputationBusiness administrationQuality (philosophy)Service (business)MarketingOperations managementEngineeringFinancePolitical science

Abstract

fetched live from OpenAlex

<p>The paper synthesized the elements of quality of seaport services from which analyzes the relationship between the elements of the service quality to the level of customer satisfaction. The research model is recognized by a group of customer at 6 seaports (Tan Cang, Cat Lai and Hiep Phuoc in Ho Chi Minh City, Cai Mep in Ba Ria - Vung Tau, Tan Cang - Mien Trung in Quy Nhon, Tan Cang - 128 in Hai Phong) of Saigon Newport Corporation. The results showed several significant differences in the degree of influence of 5 variables: Resources; Capacities; Process of services; Management capacities; Image and reputation.</p>

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.251
Threshold uncertainty score0.237

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0040.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.087
GPT teacher head0.328
Teacher spread0.242 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations7
Published2015
Admission routes1
Has abstractyes

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