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NRC-Canada-2014: Detecting Aspects and Sentiment in Customer Reviews

2014· article· en· 709 citations· W2252057809 on OpenAlex· 10.3115/v1/s14-2076

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A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

About CanadaIts subject is Canada, wherever its authors sit.

No Canadian affiliation. An affiliation-only frame — the usual design — would never have seen this work. It is one of the works that make the case for inverting the frame.

Abstract

Reviews depict sentiments of customers towards various aspects of a product or service. Some of these aspects can be grouped into coarser aspect categories. SemEval-2014 had a shared task (Task 4) on aspect-level sentiment analysis, with over 30 teams participated. In this pa-per, we describe our submissions, which stood first in detecting aspect categories, first in detecting sentiment towards aspect categories, third in detecting aspect terms, and first and second in detecting senti-ment towards aspect terms in the laptop and restaurant domains, respectively. 1

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The record

Venue
Topic
Sentiment Analysis and Opinion Mining
Field
Computer Science
Canadian institutions
Funders
Keywords
Sentiment analysisComputer scienceData scienceInformation retrievalNatural language processing
Has abstract in OpenAlex
yes