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Record W2588202084 · doi:10.1109/ssci.2016.7849921

Customer shopping pattern prediction: A recurrent neural network approach

2016· article· en· W2588202084 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer churn and segmentation
Canadian institutionsOntario Tech University
Fundersnot available
KeywordsComputer scienceLoyaltyArtificial neural networkLoyalty business modelRecurrent neural networkCustomer relationship managementRecommender systemCustomer intelligenceCustomer retentionService (business)Artificial intelligenceService qualityMachine learningMarketingBusinessDatabase

Abstract

fetched live from OpenAlex

Customer relationship management is a popular and strategic topic in marketing and quality of service. The availability of big transactions data as well as computing systems have provided a great opportunity to model and predict customer behaviour. However, there is a lack of modern modelling and analytical methods to perform analysis on such data. Deep learning techniques can assist marketing decision makers to provide more reliable and practical marketing strategic plans. In this paper, we propose a customer behaviour prediction model using recurrent neural networks (RNNs) based on the client loyalty number (CLN), recency, frequency, and monetary (RFM) variables. The experiment results show that RNNs can predict RFM values of customers efficiently. This model can be later used in recommender systems for exclusive promotional offers and loyalty programs management.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.627
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.029
GPT teacher head0.224
Teacher spread0.195 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations35
Published2016
Admission routes1
Has abstractyes

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