MétaCan
Menu
Back to cohort
Record W2736366463 · doi:10.1177/2055563617717080

The role of trust in outsourcing

2017· article· en· W2736366463 on OpenAlexaff
Ron Babin, Kim Bates, Sajeev Sohal

Bibliographic record

VenueJournal of Strategic Contracting and Negotiation · 2017
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicOutsourcing and Supply Chain Management
Canadian institutionsToronto Metropolitan University
Fundersnot available
KeywordsOutsourcingBusinessKnowledge process outsourcingAction (physics)Field (mathematics)Knowledge managementPublic relationsIndustrial organizationMarketingComputer sciencePolitical science

Abstract

fetched live from OpenAlex

The aim of this essay is to argue the importance of inter-organizational trust in global outsourcing relationships and the need to proactively develop trust between the outsourcing buyer and provider. Outsourcing of information technology (IT) and related business processes is a well-established business tactic for reducing costs and gaining other benefits which include access to rare skills and faster delivery of services. IT outsourcing frequently occurs as a contract arrangement between two large, complex global organizations. Inter-organizational trust is one of the key elements for success in the outsourcing arrangement. Given the complexity of many outsourcing arrangements, the management of trust between the two parties can be critical to a successful long-term relationship for both parties. The ability of both parties to repair trust without resorting to legal action is important. This essay examines the literature on inter-organizational trust and trust relationships in outsourcing, then introduces preliminary field data from surveys and a case study, and suggests directions for further research. This issue deserves focused research as outsourcing continues to grow.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.153
Threshold uncertainty score0.536

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0010.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.021
GPT teacher head0.237
Teacher spread0.216 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations6
Published2017
Admission routes1
Has abstractyes

Explore more

Same venueJournal of Strategic Contracting and NegotiationSame topicOutsourcing and Supply Chain ManagementFrench-language works237,207