The Impact of End-user Support on Electronic Medical Record Success in Ontario Primary Care: A Critical Case Study
Bibliographic record
Abstract
Although end-user support is an important aspect of EMR implementation, it is not known in\nwhat ways it affects EMR success. To investigate this topic, a case study of end-user support for\nan open-source EMR was conducted in an Ontario Family Health Organization using 7 semistructured\ninterviews based on the DeLone and McLean Model of Information System Success.\nSecond, documentation for an open-source and proprietary EMR was analyzed using Carroll’s\nMinimalism as a theoretical framework. Finally, themes from this thesis were compared and\ncontrasted with a multiple case study that examined support for a commercial EMR in 4 Ontario\nfamily health teams.\nMain findings include the role of informal support, which was important for ensuring that data\nare documented consistently, which in turn enabled information retrieval for providing better\npreventive care services. Also, formal support was important for mitigating problems of system\nquality, which had potential implications for patient safety.
Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.
How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.009 | 0.031 |
| Meta-epidemiology (narrow) | 0.000 | 0.001 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.002 | 0.003 |
| Science and technology studies | 0.017 | 0.006 |
| Scholarly communication | 0.004 | 0.002 |
| Open science | 0.002 | 0.005 |
| Research integrity | 0.002 | 0.002 |
| Insufficient payload (model declined to judge) | 0.003 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".