MétaCan
Menu
Back to cohort
Record W2793427265 · doi:10.1145/3173574.3173662

Supporting Workplace Detachment and Reattachment with Conversational Intelligence

2018· article· en· W2793427265 on OpenAlexaff
Alex C. Williams, Harmanpreet Kaur, Gloria Mark, Anne Loomis Thompson, Shamsi T. Iqbal, Jaime Teevan

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldDecision Sciences
TopicPersonal Information Management and User Behavior
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsProductivityWork (physics)Frame (networking)Frame workComputer scienceApplied psychologyHuman–computer interactionPsychologyEngineeringTelecommunications

Abstract

fetched live from OpenAlex

Research has shown that productivity is mediated by an individual's ability to detach from their work at the end of the day and reattach with it when they return the next day. In this paper we explore the extent to which structured dialogues, focused on individuals' work-related tasks or emotions, can help them with the detachment and reattachment processes. Our inquiry is driven with SwitchBot, a conversational bot which engages with workers at the start and end of their work day. After preliminarily validating the design of a detachment and reattachment dialogue frame-work with 108 crowdworkers, we study SwitchBot's use in-situ for 14 days with 34 information workers. We find that workers send fewer e-mails after work hours and spend a larger percentage of their first hour at work using productivity applications than they normally would when using SwitchBot. Further, we find that productivity gains were better sustained when conversations focused on work-related emotions. Our results suggest that conversational bots can be effective tools for aiding workplace detachment and reattachment and help people make successful use of their time on and off the job.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.005
metaresearch head score (Gemma)0.016
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.005
Threshold uncertainty score0.026

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0050.016
Meta-epidemiology (narrow)0.0010.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.000
Science and technology studies0.0030.002
Scholarly communication0.0030.003
Open science0.0010.005
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0030.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.187
GPT teacher head0.463
Teacher spread0.277 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations76
Published2018
Admission routes1
Has abstractyes

Explore more

Same topicPersonal Information Management and User BehaviorFrench-language works237,207