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Mobile Technology Usage in Business Relationships

2009· book-chapter· en· W2793624644 on OpenAlexaboutno aff
Jari Salo

Bibliographic record

VenueIGI Global eBooks · 2009
Typebook-chapter
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsnot available
Fundersnot available
KeywordsExtranetThe InternetContext (archaeology)BusinessElectronic businessMobile business developmentMobile technologyBusiness modelKnowledge managementMobile deviceComputer scienceTelecommunicationsWorld Wide WebMarketingIntranetMobile Web

Abstract

fetched live from OpenAlex

Business relationships have been studied for decades (Wilkinson, 2001). However, the literature has been criticized of the lack of focus on information technology (IT) usage within business relationships (Reid & Plank, 2000). As managers have started to employ digital tools such as the Internet, intranets, and extranets, buyer-seller relationship scholars have realized the need to focus on IT deployment within relationships. There is a growing body of research that focuses on the different types of technologies being employed such as electronic data interchange (EDI) (Naudé, Holland, & Sudbury, 2000), Internet-based EDI (Angeles, 2000), and extranet (Vlosky, Fontenot, & Blalock, 2000) and their influence on business relationships. Nevertheless, mobile technology usage within business relationships is a nascent field of scientific inquiry. Besides buyer-seller relationship literature, mobile commerce (MC) (conducting commercial activities via mobile networks) literature also noticeably lacks academic research on business usage of mobile technology (Okazaki, 2005; Scornavacca, Barnes, & Huff, 2005). By combining these indications for further research from the buyer-seller relationship and MC fields it can be argued that there is a clear call for research in this area. Hence, I aim to bridge some aspects of the identified research gap. The research gap is filled in by discussing bonding within buyer-seller relationships to illustrate how mobile technologies create a novel bond in business relationships. It is acknowledged that some research on the adoption of mobile technology in the business context exists (see e.g., Kadyté, 2005). The paper is organized as follows: First, a brief discussion of the background of business relationships, mobile technologies, and bonding is provided. Then, I highlight how mobile technologies are used within relationships with a case study. After that, future trends in this pertinent area are presented. The paper finishes with a concluding discussion.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.009
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.008
Threshold uncertainty score0.028

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0020.009
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0020.005
Science and technology studies0.0030.002
Scholarly communication0.0060.004
Open science0.0000.003
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0080.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.030
GPT teacher head0.248
Teacher spread0.219 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2009
Admission routes1
Has abstractyes

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