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Record W2801873872 · doi:10.1002/cjas.1491

Workforce Scheduling in Administrative Operations: A Case Study in Accounting

2018· article· en· W2801873872 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

venuePublished in a venue whose home country is Canada.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueCanadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · 2018
Typearticle
Languageen
FieldDecision Sciences
TopicScheduling and Timetabling Solutions
Canadian institutionsnot available
Fundersnot available
KeywordsHeuristicsOvertimeComputer scienceScheduling (production processes)Operations researchWorkforceSet (abstract data type)Task (project management)Time horizonOperations managementMathematical optimizationEconomicsEngineeringMathematicsLabour economics

Abstract

fetched live from OpenAlex

Abstract This paper considers a case study of dynamic job scheduling applied to a real accounting operation. Tasks are assigned to agents over a time horizon minimizing the number of delays and overtime while maximizing the number of anticipated tasks. The solution respects a set of constraints such as agent skills, due time and precedence requirements. It also accounts for uncertainties by capturing changes in the environment such as new orders, changes in the agents' availability and unexpected problems while performing a task. The manager is given a chance to first simulate and then deploy corrective actions to mitigate the impact of changes in the environment. Two heuristics are developed and the results show a significant performance improvement in the operation. Copyright © 2018 ASAC. Published by John Wiley & Sons, Ltd.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.023
metaresearch head score (Gemma)0.016
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMetaresearch, Meta-epidemiology (narrow), Science and technology studies, Scholarly communication
Consensus categoriesScience and technology studies
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.923
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0230.016
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0030.009
Science and technology studies0.0030.006
Scholarly communication0.0020.003
Open science0.0020.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.336
GPT teacher head0.451
Teacher spread0.115 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it